Hotel Front Desk Officer

7 hours ago


Lagos, Lagos, Nigeria Hotel Capitol Full time
  • Provide exceptional guest service, manage reservations, and ensure smooth check-in/check-out processes at Hotel Capitol.

Responsibilities

  • Guest Services: Greet guests, handle check-in/check-out, and address inquiries.
  • Reservations: Manage bookings, process payments, and handle cancellations.
  • Information: Provide local info, recommend services, and handle requests.
  • Operations: Maintain accurate records, process payments, and ensure room readiness.
  • Safety & Security: Monitor access, handle keys, and ensure guest safety.

Requirements

  • HND or BSc in Hospitality Management or related field.
  • Minimum 1 year of experience in a front desk role.
  • Excellent communication skills, fluent in English.
  • Proficiency in hotel management software (e.g., Opera).

Method of Application

Interested and qualified candidates should send their CV and Certificates to: using the Job Position as the subject of the mail.

Hotel Capitol is a modern and contemporary hotel that offers not only luxury but comfort at its best. The three-star hotel is strategically located at the heart of Omole Phase 1, making it easily accessible with excellent road networks to other parts of the mainland and the city of Lagos as a whole. The 32-room Hotel offers tastefully furnished deluxe executive and super executive rooms as well as one- and two-bedroom luxury suite

We are recruiting to fill the position below:

Job Title: Hotel Front Desk Officer

Location: Berger, Lagos

Employment Type: Full-time

Job Summary

  • Provide exceptional guest service, manage reservations, and ensure smooth check-in/check-out processes at Hotel Capitol.

Responsibilities

  • Guest Services: Greet guests, handle check-in/check-out, and address inquiries.
  • Reservations: Manage bookings, process payments, and handle cancellations.
  • Information: Provide local info, recommend services, and handle requests.
  • Operations: Maintain accurate records, process payments, and ensure room readiness.
  • Safety & Security: Monitor access, handle keys, and ensure guest safety.

Requirements

  • HND or BSc in Hospitality Management or related field.
  • Minimum 1 year of experience in a front desk role.
  • Excellent communication skills, fluent in English.
  • Proficiency in hotel management software (e.g., Opera).

Method of Application

Interested and qualified candidates should send their CV and Certificates to: using the Job Position as the subject of the mail.



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