Job Title
22 hours ago
Lagos, Lagos State, Nigeria
Master Cut
Full-time
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Company Description Master Cut is a consumer services company originally based in Sacramento, California, serving a diverse client base with a focus on quality and customer satisfaction. The organization is committed to providing reliable, detail-oriented services that meet the everyday needs of its customers. Team members work in a professional environment that values strong work ethics, consistent service delivery, and positive client interactions. As Master Cut expands, it offers opportunities for growth to individuals who take pride in their work and enjoy engaging directly with customers.
Role Description This full-time, on-site role is based in Lagos and involves providing high-quality consumer services to walk-in and scheduled clients. The Job Title will handle day-to-day tasks such as attending to customers, understanding their service needs, and delivering work that meets company standards. Responsibilities include maintaining a clean and safe work area, using company tools and equipment correctly, and following established procedures and service guidelines. The role also requires accurate record-keeping of work performed, collaborating with team members to ensure smooth operations, and supporting efforts to improve customer satisfaction and service efficiency.
Qualifications
• Ability to provide consistent, detail-oriented service and follow standard operating procedures.
• Strong customer service skills, including clear communication, active listening, and professional client interaction.
• Capacity to work on-site full time in Lagos, including standing for extended periods and handling manual tasks as required.
• Basic organizational and time-management skills to handle multiple customer requests and daily responsibilities.
• Willingness to learn company-specific techniques, safety practices, and quality standards.
• Prior experience in consumer services or a similar client-facing role is beneficial.
• Reliability, punctuality, and the ability to work as part of a team in a fast-paced environment.
• Relevant vocational training or certification in a related field is an advantage but not mandatory.
• Ability to provide consistent, detail-oriented service and follow standard operating procedures.
• Strong customer service skills, including clear communication, active listening, and professional client interaction.
• Capacity to work on-site full time in Lagos, including standing for extended periods and handling manual tasks as required.
• Basic organizational and time-management skills to handle multiple customer requests and daily responsibilities.
• Willingness to learn company-specific techniques, safety practices, and quality standards.
• Prior experience in consumer services or a similar client-facing role is beneficial.
• Reliability, punctuality, and the ability to work as part of a team in a fast-paced environment.
• Relevant vocational training or certification in a related field is an advantage but not mandatory.