command center operator

JOB DESCRIPTION:The Manager, Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. The job holder will continuously seek ways to improve cost-efficiency, achieve targeted customer service metrics, and champion a "customer-first" culture within the...

Network Operations Center (NOC) Engineer Location: Lekki, Lagos, Nigeria Employment Type: Full-Time Experience Level: 2 - 4 Years Net Monthly Salary: 250,000 Overview We are seeking a skilled and proactive Network Operations Center (NOC) Engineer to join our growing technical team in Lekki, Lagos. This role is critical to maintaining the reliability,...

Purpose / Focus:Lead and manage the full operational environment of the National Digital Situation Room.Core Competencies:Strategic & Operational Leadership, Crisis Management, High-Pressure Decision-Making, Inter-Agency Coordination, Communication & Stakeholder Engagement, Accountability & IntegrityPrimary / Technical Competencies:Intelligence...

About the role Unateus is expanding its Call Center operations across Nigeria, Ghana, South Africa and Kenya. We are looking for an experienced Recruiter who knows how to hire people at scale — not just find candidates, but consistently identify people who can become strong Call Center Operators. The challenge is simple to describe and difficult to...

Job Description The Manager, Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. The job holder will continuously seek ways to improve cost-efficiency, achieve targeted customer service metrics, and champion a "customer-first" culture within the...

JOB DESCRIPTION: The Manager, Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. The job holder will continuously seek ways to improve cost-efficiency, achieve targeted customer service metrics, and champion a "customer-first" culture within the...

Company DescriptionAt GIGL we pride ourselves as being Africa’s Leading Logistics Company. Founded in 2012, we belong to a distinguished class of logistics companies with a clear defined market path across Africa.We are expanding rapidly with scores of local branches in Nigeria, Ghana and United States of America with a wide robust global network providing...

DescriptionWho we areWe’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding...

Company DescriptionAt GIGL we pride ourselves as being Africa’s Leading Logistics Company. Founded in 2012, we belong to a distinguished class of logistics companies with a clear defined market path across Africa.We are expanding rapidly with scores of local branches in Nigeria, Ghana and United States of America with a wide robust global network providing...

Summary:This role is critical in ensuring exceptional customer service and sustained customer satisfaction by proactively addressing inquiries, resolving issues promptly, and maintaining high service standards. The position involves direct engagement with a diverse customer base, identifying and mitigating risks such as payment defaults, reactivating dormant...

About Sand Sand Technologies is a global Physical AI company using data and AI to make critical industries work better. We partner with governments, cities and enterprises to improve how essential systems operate across healthcare, water, energy, telecommunications and infrastructure. Our work delivers proven real-world impact. We have built AI systems that...

The Operations Manager is a disciplined, structured, and hospitality-driven leader responsible for overseeing all facets of daily restaurant operations. This role demands a premium service champion who effectively bridges the gap between the kitchen, floor, bar, and executive management. The primary focus is to optimize operational efficiency, drive...

Job Title: Operations Analyst Location: Victoria Island, Lagos Salary: 170 215k Experience: At least 3 years of experience. Job Overview: We are seeking a detail-oriented and proactive Operations Analyst to deliver standard business operations services, ensuring the retention of existing customers. The role involves incident resolution, problem...

Job Responsibilities *Supervise and manage the operations of the Group business *Manage business account and stock taking *communicate and provide necessary feedback and report *Supervise and manage the sales team Job Requirements * HND/BA/BSC in Bus Admin, Finance, Accounting, Economics, Marketing and Sales ...

Background: Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 15 countries with a strong client portfolio that includes the U.S. Agency for International...

Company DescriptionCavista Holdings is driven by the belief that business should be a force for good. Our primary focus is on investing in the world’s most underserved regions, where we strive to bring together capital, expertise, and partnerships to unlock opportunities, create value, and transform lives.Our investment strategy is centered around...

Our client is a leading distributor of technology, services, and lifestyle products in Sub-Saharan Africa. They currently have an opening for a Sales Operations Executive in Lagos, Nigeria. Key Responsibilities Maintain CRM data accuracy and user access Generate daily and monthly sales reports and dashboards Track key metrics like quota...

Company DescriptionOur client is a visionary healthcare management organization at the forefront of modernizing and elevating secondary healthcare delivery in Imo State, Nigeria. Recently reconstituted to enhance operational efficiency and administrative excellence, this dynamic institution is committed to ensuring that residents across the state have access...

Company DescriptionCornerStone Staffing has been servicing the FMCG sector since 2013. We are committed to supporting our organisations through our core values of compassion, integrity, self discipline, and faith. Our collective team of professionals have amassed years of experience in the staffing industry - and we are experts at sourcing candidates in our...

We are seeking a highly skilled L3 DC Operations Analyst to manage and support software and hardware asset management (SAM/HAM) processes and modern data center operations, excluding legacy systems. The ideal candidate will have deep expertise in asset lifecycle management, compliance, troubleshooting escalated issues, and optimizing modern data center...