customer care

Job Summary: The Customer Care Officer supports customers by responding to their needs, providing helpful information, and ensuring a positive customer experience. Key Responsibilities: - Attend to customers’ questions and requests. - Handle complaints politely and professionally. - Provide accurate information about services. - Maintain good...

Your Purpose:At Watu Africa, we empower entrepreneurs.WATU is a mission-driven, customer-centric company that believes everyone who wishes to become an entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa’s fastest-growing Asset Finance company, we see the continent’s bright and prosperous future and want to be...

Position Summary: This dual-role position combines Human Resource (HR) responsibilities with customer care functions. The ideal candidate will manage HR operations, including recruitment, employee relations, and compliance, while also serving as the point of contact for customer inquiries and support. The role requires excellent organizational,...

LemFi (Series B) is building the go-to financial app for the Global South. Moving to a new country shouldn’t mean starting from zero. That's why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they...

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Head of Customer Experience based in Nigeria. Join a fast-growing wellness business transforming how people connect, recharge, and experience well-being through memorable, community-driven activities. As Head of Customer...

Job Description: Performs a variety of food and guest service duties under general supervision. This position includes the following roles, which will vary by facility need: patient meal tray assembly and delivery, cashier, food assembly, food serving, and cleaning.Schedule: Full-time (40 hour) Shifts: 1st shift (5:00 a.m. - 1:30 p.m.) and 2nd shift (11:00...

Company DescriptionAn Oil servicing and Marine company with Head Quarters in Rivers state with offices about to open in Lagos and Akwa Ibom states.Job DescriptionPromote customer care and help resolve queries of the customer in an ethical and informative way.To develop rapport with the customer base,greet by name, have knowledge of account ownership.Maintain...

Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools ...

WATU is a focus-driven, customer-centric company that believes everyone deserves the opportunity to be an entrepreneur and achieve their ambitious goals in life. As Africa’s fastest-growing Asset Finance Company, we see the continent’s bright and prosperous future and want to be part of making it a reality.Our vision is to provide asset financing for...

Company DescriptionA multinational company in Nigeria which traverses the whole of the maritime sector and offering its services' to global network of clientele is looking for vibrant, energetic and intelligent individual to join their team Job DescriptionWould be in charge of delivering exceptional customer experience,maximizing new business opportunities,...

Summary:The Customer Service Representative plays a vital role in delivering exceptional customer experiences by serving as the primary point of contact across multiple channels. This position is essential for maintaining customer satisfaction, resolving inquiries promptly, and ensuring seamless communication between clients and internal teams. With a focus...

Company DescriptionOur company is an Electrical Retail Business with store in different locations across thecountry.Job DescriptionDaily Merchandising of Display items and preparing of Price tags for display items.Logging of customer complaint to the after sales team.Follows through on customers queries to ensure all issues are resolved within the specified...

Company DescriptionThe African Medical Centre of Excellence (AMCE) in partnership with King's College Hospital London (KCH) is seeking talented individuals to fill the role of Customer Care Lead.The African Medical Centre of Excellence, Abuja (AMCE Abuja), a multi-specialty medical institution developed by Afreximbank in partnership with King's College...

DescriptionJob SummaryCatilas Resources Limited on behalf of our client, a leading commercial Bank seeks to hire highly motivated Customer Care Officers. The ideal candidate would be performing the following responsibilities: Customer Service & Inquiry Handling Respond to customer inquiries via phone, email, one-on-one interactions, etc. Provide...

Troubleshoot customer issues over the phone.  Use automated information systems to analyze the customer’s situation.  Maintain a balance between company policy and customer benefit in decision making.  Handle issues in the best interest of both customer and company. Requirements Continuously evaluate and identify...

Company DescriptionIntegrated catering Company Limited, owner of the brand name the promise, is a leading Nigeria Fast food brand endorsed by international franchise Association (IFA). The company is currently consolidating a strategic surge in business expansion and required the services of qualified persons with track records to fill emerging strategic...

Company DescriptionWe are a result oriented pharmaceutical company with specialization in the marketing of food supplements from USA, we require the services of very articulate individuals who are highly focused on how to achieve set objectives and are purpose-driven.Job DescriptionWe are a result oriented pharmaceutical company with specialization in the...

Company DescriptionOne of the major international shipping companies specializing in RORO operations, Containers, General cargo and project shipment. We require services of vibrant and highly experienced professionals to fill this vacant positionJob DescriptionThis is a team leader position. The individual will be required to supervise and coordinate the...

Company DescriptionOur client a first generation Nigerian bank seeks to recruit highly intelligent, young, well articulated and dynamic professionals with integrity for the following positions nationwide. Job DescriptionAttend to customers enquires promptly and efficiently. Issue banker’s signature confirmation and references letter as required. Refer...

Company DescriptionOur client is an agricultural value-chain, innovation-driven company solving problems in Africa, for Africans. They provide products and services within different industries, across 4 continents.Job Description Provide leadership and direction to the entire customer support department• Establishing and overseeing the adoption of...