customer experience associate intern jobs in Lagos

About Us We are a fast paced, venture backed startup, our mission is to empower African students to make the best decision about their education and their future. Our products are used by students, secondary schools and higher education institutions spanning four different continents. The education sector is undergoing rapid change, and with an increasing...

Client Reception and Interaction: ●  Greet clients and visitors with a friendly demeanor.●  Answer and direct phone calls, emails, and inquiries promptly.●  Provide information about travel services, packages, and promotions.●  Assist clients with bookings, cancellations, and modifications. Administrative Support:●  Manage the front desk and...

Role SummaryThe Customer Experience and Health Communications Associate supports patient engagement and delivers exceptional customer service across the pharmacy’s digital and communication channels. The role is responsible for responding to patient enquiries, coordinating order follow-ups, supporting health education initiatives, and maintaining accurate...

About us Ranked in 2024 by the Financial Times, Moniepoint is Africa’s fastest growing fintech, trusted by over 10 million business and individual accounts, processing billions of Naira’s in transactions monthly. Our mission is to enable financial happiness for every African, everywhere. About this role The CX Researcher is responsible for conducting...

Summary:The Customer Success Associate is the trusted advocate and primary point of contact for customers, playing a critical role in driving satisfaction, retention, and long-term value. This position focuses on building meaningful relationships, proactively identifying customer needs, and ensuring seamless experiences across all touchpoints. By combining...

We are seeking smart, energetic, and customer-focused individuals to join our team as Sales & Client Experience Associates. This opportunity is ideal for NYSC corps member, fresh graduates and candidates with 1–2 years of experience looking to build a career in sales, customer engagement, and business growth.RequirementsMinimum of OND/HND/B.Sc in any...

We’re looking for a Customer Insights Associate to join our Customer Department.The customer team at M-KOPA is responsible for ensuring that M-KOPA delivers maximum value to its customers. As Customer Insights Associate, you will be responsible for executing a range of customer insights projects. You will capture the voice of our customers and agents by...

Job SummaryThe Customer Service Intern will support the Customer Service team in delivering exceptional service to customers by responding to inquiries, resolving basic issues, maintaining accurate records, and ensuring a positive customer experience. This role offers practical exposure to customer relationship management, communication, and service delivery...

Company DescriptionJumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online...

Mimmi Kasu is one of the fastest growing fashion brands in Africa. We are hiring an experienced Customer Success Associate to help us keep growing. You’ll be on the phone, managing email and chat, assisting customers with product and order status questions, as...

About Turaco It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world. Turaco is a high-growth, well-capitalised fintech start-up in Africa that brings a new...

Job Role/Title: Audit Associate Reporting to: Head, Internal Audit and Risk Management Job Theme: Implementation, Monitoring and Coordination Key Responsibilities: Ensure and monitor store compliance to Company policies, procedures and systems Report variance and ensure proper follow up Monitor the implementation of internal audit...

At FlexiSAF, we understand that traditional B2B sales tactics don't really work. Over the years, we have built a successful business by focusing on valuable products and focus on customer satisfaction. We believe that there is an opportunity to more proactively engage with our customers through targeted, value-added engagements that will lead to higher...

Job Overview: Our mission is to make banking free across Africa, empowering our customers to control their financial lives by ensuring financial services are affordable, efficient, and widely available. We are pursuing a once-in-a-generation opportunity to revolutionize financial services in Africa—lowering the cost and increasing the reach of banking...

Vacancy: Project Associate (with experience in Agricultural/Food, & Nutrition company) Location: Lagos, Nigeria About our client Our client is an Agricultural, Food, and Nutrition Consulting company. They have worked closely with the Food and Agro-Allied industries, particularly SMEs, and also supported various projects of International Development...

Company DescriptionAt GIGL we pride ourselves as being Africa’s Leading Logistics Company. Founded in 2012, we belong to a distinguished class of logistics companies with a clear defined market path across Africa.We are expanding rapidly with scores of local branches in Nigeria, Ghana and United States of America with a wide robust global network providing...

Internal Control Associate Location: Lagos, Nigeria Employment Type: Full-time Department: Internal Control Reports To: Internal Control Supervisor/Lead Job Summary We are seeking a detail-oriented and analytical Internal Control Associate to support the implementation, monitoring, and continuous improvement of internal control systems across CarePoint...

Lendsqr is dedicated to ensuring that credit becomes accessible worldwide, effectively bridging the credit gap. To achieve this goal, we have developed a comprehensive LaaS platform that supports the entire lending process for our valued customers.Lendsqr is changing that story. For good!Over the last few years, Lendsqr has been revolutionizing how everyone...

HitchPay is a fast-growing fintech company revolutionizing digital payments across Africa. Our platform offers seamless cross-border transactions, bill payments, virtual cards, and investment options. As we scale, we are looking for a Fraud, Risk & Internal Control Expert to strengthen our fraud detection, risk management, and internal control measures while...

Summary:The Recruitment Associate plays a pivotal role in driving end-to-end candidate and client management within a dynamic recruitment environment. This position is responsible for managing the full recruitment lifecycle—from initial sourcing to final placement—ensuring a seamless experience for both candidates and clients. The associate proactively...