customer experience host

Client Relationship Management: Act as the first point of contact for clients, delivering prompt, professional, and personalized assistance regarding insurance policies, investment portfolios, and financial planning queries.Onboarding & Account Servicing: Guide new clients through onboarding, KYC verification, policy setup, fund allocation updates, premium...

About ClipboardOur mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of...

Client Reception and Interaction: ●  Greet clients and visitors with a friendly demeanor.●  Answer and direct phone calls, emails, and inquiries promptly.●  Provide information about travel services, packages, and promotions.●  Assist clients with bookings, cancellations, and modifications. Administrative Support:●  Manage the front desk and...

Company DescriptionAbout UsAccess to reliable, modern, and affordable energy is a basic human right. Yet over 3 billion people in Africa and Asia still don’t have it, with women the most negatively impacted. When communities get electricity, incredible things can happen. That’s where Husk Power comes in. We generate and distribute renewable electricity...

About us Ranked in 2024 by the Financial Times, Moniepoint is Africa’s fastest growing fintech, trusted by over 10 million business and individual accounts, processing billions of Naira’s in transactions monthly. Our mission is to enable financial happiness for every African, everywhere. About this role The CX Researcher is responsible for conducting...

Key RespnsibilityDevelop and implement the organization's customer experience strategy. Design and optimize end-to-end customer journeys, from onboarding to renewal.Lead customer retention, adoption, and loyalty initiatives.Establish Voice of Customer (VoC) programs and leverage customer insights to drive improvements.Monitor customer satisfaction, service...

Company DescriptionWe at Konga .com are working to create a new type of retail company. We are building the human, technological and logistical systems needed to get Nigerians what they want.(mobiles, consumer electronics, beauty supplies, etc.) delivered  to thier doorstep in Nigeria.Job DescriptionReceives customers' requests by telephone or mail,...

About Us We are a fast paced, venture backed startup, our mission is to empower African students to make the best decision about their education and their future. Our products are used by students, secondary schools and higher education institutions spanning four different continents. The education sector is undergoing rapid change, and with an increasing...

ISN Medical is the leading supplier of Medical Diagnostic Products and Services in Nigeria. Our mission is to give healthcare practitioners and patients peace of mind through innovative medical diagnostic solutions. We are recruiting to fill the position below: **Job Position: Customer Experience Executive** **Job Location**: Lagos **Role Purpose** ...

Role Purpose The Customer Experience Executive will be responsible for delivering a seamless and consistent customer experience across the customer journey. The role will serve as a key link between customers and internal teams, ensuring that customer needs, complaints, feedback, and service requests are effectively managed and resolved. The role will also...

**Role Purpose** Owns the walk-in, last-mile customer experience across all market levels, including floor operations, customer service and directly-managed retail touchpoints. **Key Responsibilities** - Manage floor layout, signage and customer flow across market levels. - Oversee Floor Supervisors, Stall Officers, Customer Service Officers and...

We are seeking a confident, customer-focused and commercially driven **Customer Experience & Sales Executive** to join our client’s retail team. This is a **sales-focused customer experience position**. The successful candidate will be responsible for engaging customers, understanding their needs, recommending suitable products, following up on enquiries...

Role SummaryThe Customer Experience and Health Communications Associate supports patient engagement and delivers exceptional customer service across the pharmacy’s digital and communication channels. The role is responsible for responding to patient enquiries, coordinating order follow-ups, supporting health education initiatives, and maintaining accurate...

Description Reports To: Manager - Business Planning Analysis and Reporting Division: Customer Relations & Experience   Mission: To Analyze large datasets to develop and maintain predictive analytics solutions, generating customer insights, enhancing customer experience, and ensuring effective system support and model...

JOB DESCRIPTION We are looking for a Customer Experience Specialist to join our customer experience team at Bundle. Bundle's customer experience team is responsible for assuring a fun, fast, responsive and result-driven customer experience for all our Bundlers. We work in shifts and use Intercom to attend to all customers who try to reach us mostly in...

**About the Role** We are hiring a high-performing, proactive, and tech-savvy Operations & Customer Experience Executive for our Wellness Center (Gym, Salon & Spa). This is a hybrid role for someone who can manage daily operations, deliver exceptional client experience, and drive brand growth through content and marketing initiatives. You will be the face...

Description Reports To: Manager - Customer Operations Walk In Port Harcourt Division: Customer Relations and Experience Mission: Contribute to the sustenance of the MTN brand by providing high-quality customer care to all MTN’s customers through assigned media or within a designated location. Description: Market MTN products and...

Our client is telecommunication company in Nigerian.   Job Summary The Customer Service Representative will be the first point of contact for subscribers. The primary goal is to deliver excellent service by resolving customer inquiries, managing account subscriptions, troubleshooting basic technical issues, and ensuring a positive customer...

**Reports To:** Manager - Business Planning Analysis and Reporting **Division:** Customer Relations & Experience **Mission:** - To Analyze large datasets to develop and maintain predictive analytics solutions, generating customer insights, enhancing customer experience, and ensuring effective system support and model...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...