customer servicebackend operator

About Turaco It is urgent to find a way to insure those who are not currently insured. Turaco’s mission is to relieve people from the fear of financial shocks. Our vision is to insure a billion people, effectively doubling the global number of insured individuals. Turaco is a rapidly growing financial services start-up in Africa, introducing a new model...

Customer Service & Guest ExperienceAre you a customer-focused professional with strong communication skills and a passion for delivering excellent customer experiences? Do you thrive in fast-paced environments and enjoy helping customers, resolving issues, and ensuring every guest has a smooth experience?Our client is seeking a Operations & Customer...

About Turaco It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world. Turaco is a high-growth, well-capitalised fintech start-up in Africa that brings a new...

Company DescriptionGlobal Profilers is a HR outsourcing and recruitment firm in Africa, we are currently recruiting for our client, a financial company that provides loan services and other micro leasing services to grass root individuals.Job DescriptionThis role is stationed in the office and would be responsible for customer service operations, account...

To provide effective leadership of the Bank's day-to-day operations, ensuring that all banking transactions, customer service activities, cash management, account administration and operational processes are delivered safely, efficiently and in accordance with approved policies and regulatory requirements. The role will also lead the Bank's customer...

Job Summary Entry-level position for candidates with 0–2 years experience. The role supports daily operations, ensures accuracy in documentation, and delivers quality service to the public. Ideal for recent graduates or SSCE holders with strong learning ability, discipline, and good communication skills. Key Responsibilities Documentation & Records: Assist...

Job Title: Customer Relations Officer ( Serviced Apartment) Location: Victoria Island, Lagos Work Days: Monday – Saturday (8am-6pm) Industry: Hospitality Gender: Female for gender balance Job Summary We are seeking a smart, customer-focused, and organized Customer Relations Officer to manage customer interactions, bookings, inventory coordination, and...

We’re looking for a Customer Insights Associate to join our Customer Department.The customer team at M-KOPA is responsible for ensuring that M-KOPA delivers maximum value to its customers. As Customer Insights Associate, you will be responsible for executing a range of customer insights projects. You will capture the voice of our customers and agents by...

key responsibilities 1. Front Office & Customer Service Management - Receive and attend to clients, visitors, and phone inquiries professionally, maintain front desk, and ensure excellent customer experience. 2. Communication & Correspondence* - Handle incoming/outgoing mails, emails, WhatsApp enquiries, and draft official letters, memos, and responses to...

Company DescriptionAbout UsAccess to reliable, modern, and affordable energy is a basic human right. Yet over 3 billion people in Africa and Asia still don’t have it, with women the most negatively impacted. When communities get electricity, incredible things can happen. That’s where Husk Power comes in. We generate and distribute renewable electricity...

Summary:  The Customer Support Specialist is a key contributor to delivering outstanding customer experiences by providing timely, accurate, and empathetic support across multiple channels—including email, phone, and live chat. This role ensures customer issues related to products and services are resolved efficiently, driving satisfaction and long-term...

Summary: The Customer Relations Officer plays a vital role in delivering exceptional service experiences by managing end-to-end customer interactions. This position ensures seamless communication from initial inquiry through to service delivery, with a focus on maintaining high service standards and driving customer satisfaction. The Officer serves as the...

Reporting line: Head, Customer SolutionLocation: RemoteJob type: Full-timeAt Pesa, we are making cross-border payments simple, fast & reliable for individuals & businesses across emerging markets; providing tools that power economic freedom. We are on a mission to localize the global money transfer experience and data is at the heart of this...

Company DescriptionThe African Medical Centre of Excellence (AMCE) in partnership with King's College Hospital London (KCH) is seeking talented individuals to fill the role of Customer Care Lead.The African Medical Centre of Excellence, Abuja (AMCE Abuja), a multi-specialty medical institution developed by Afreximbank in partnership with King's College...

Job Title: Customer Relationship Officer Location: Mainland Job Summary: We are seeking a dynamic and customer-focused Customer Relationship Officer to join our automobile company. The CRM will be responsible for building and maintaining long-term relationships with customers, ensuring satisfaction, resolving complaints, and driving customer...

SummaryWe are seeking a proactive Customer Success Analyst dedicated to delivering outstanding client experiences. In this vital role, you will serve as the main liaison for our client base, guiding them through SunFi's financial products to ensure their satisfaction and long-term success. Your efforts will be essential in fostering strong, lasting...

Position Overview: The Customer Engagement Specialist will play a pivotal role in ensuring the smooth operation of customer outreach and relationship management. This role combines lead generation, customer service, and scheduling to help streamline and optimize client interactions. The ideal candidate will be responsible for following up on leads, warming...

Company DescriptionOutcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible...

Objective & Summary Your primary responsibility will be to provide technical assistance and support to our customers, ensuring their satisfaction and successful use of our products or services. You will serve as a bridge between our customers and our technical teams, helping to troubleshoot and resolve technical issues while maintaining excellent...

DescriptionJob SummaryCatilas Resources Limited on behalf of our client, a leading commercial Bank seeks to hire highly motivated Customer Care Officers. The ideal candidate would be performing the following responsibilities: Customer Service & Inquiry Handling Respond to customer inquiries via phone, email, one-on-one interactions, etc. Provide...