customer servicebackend operator

About Turaco It is urgent to find a way to insure those who are not currently insured. Turaco’s mission is to relieve people from the fear of financial shocks. Our vision is to insure a billion people, effectively doubling the global number of insured individuals. Turaco is a rapidly growing financial services start-up in Africa, introducing a new model...

About Turaco It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world. Turaco is a high-growth, well-capitalised fintech start-up in Africa that brings a new...

Company DescriptionGlobal Profilers is a HR outsourcing and recruitment firm in Africa, we are currently recruiting for our client, a financial company that provides loan services and other micro leasing services to grass root individuals.Job DescriptionThis role is stationed in the office and would be responsible for customer service operations, account...

Reports To: Manager - Customer Operations Walk In Port Harcourt Division: Customer Relations and Experience Mission: > * Contribute to the sustenance of the MTN brand by providing high-quality > customer care to all MTN’s customers through assigned media or within a > designated location. Description: > * Market MTN products and services to...

Our client provides a unified distribution platform, digitizing the chain from distributors to retailers. Job Summary The Area Customer Manager (ACM) is responsible for driving customer acquisition, retention, revenue growth, and operational excellence of the Lending business within an assigned territory. The role oversees distributors,...

Our client provides a unified distribution platform, digitizing the chain from distributors to retailers. Job Summary The Area Customer Manager (ACM) is responsible for driving customer acquisition, retention, revenue growth, and operational excellence of the Lending business within an assigned territory. The role oversees distributors,...

Our client provides a unified distribution platform, digitizing the chain from distributors to retailers. Job Summary The Area Customer Manager (ACM) is responsible for driving customer acquisition, retention, revenue growth, and operational excellence of the Lending business within an assigned territory. The role oversees distributors,...

Job Title: Customer Relations Officer ( Serviced Apartment) Location: Victoria Island, Lagos Work Days: Monday – Saturday (8am-6pm) Industry: Hospitality Gender: Female for gender balance Job Summary We are seeking a smart, customer-focused, and organized Customer Relations Officer to manage customer interactions, bookings, inventory coordination, and...

About YABX Yabx is a global FinTech venture of Mahindra Comviva aimed at simplifying financial access to the 2 Bn+ under-banked people in the emerging markets of Africa, Asia, and Latin America. We use technology and analytics to reduce the cost of delivering financial services. In doing so, we partner with leading Telecom Operators, Banks, MFI's, Credit...

We’re looking for a Customer Insights Associate to join our Customer Department.The customer team at M-KOPA is responsible for ensuring that M-KOPA delivers maximum value to its customers. As Customer Insights Associate, you will be responsible for executing a range of customer insights projects. You will capture the voice of our customers and agents by...

Company DescriptionAbout UsAccess to reliable, modern, and affordable energy is a basic human right. Yet over 3 billion people in Africa and Asia still don’t have it, with women the most negatively impacted. When communities get electricity, incredible things can happen. That’s where Husk Power comes in. We generate and distribute renewable electricity...

Summary:The Customer Care Representative is a vital entry-level role responsible for delivering exceptional service to customers across multiple channels, including email, phone, and social media. As the first point of contact, this position plays a key role in shaping the customer experience by addressing inquiries, resolving issues promptly, and providing...

A client is seeking a professional, articulate, and customer-focused Customer Care Officer to join our team in Port Harcourt. The successful candidate will serve as the first point of contact for clients, ensuring exceptional customer service, handling inquiries efficiently, and contributing to a positive customer experience.This role is ideal for an...

Summary:  The Customer Support Specialist is a key contributor to delivering outstanding customer experiences by providing timely, accurate, and empathetic support across multiple channels—including email, phone, and live chat. This role ensures customer issues related to products and services are resolved efficiently, driving satisfaction and long-term...

Summary: The Customer Relations Officer plays a vital role in delivering exceptional service experiences by managing end-to-end customer interactions. This position ensures seamless communication from initial inquiry through to service delivery, with a focus on maintaining high service standards and driving customer satisfaction. The Officer serves as the...

Company DescriptionThe African Medical Centre of Excellence (AMCE) in partnership with King's College Hospital London (KCH) is seeking talented individuals to fill the role of Customer Care Lead.The African Medical Centre of Excellence, Abuja (AMCE Abuja), a multi-specialty medical institution developed by Afreximbank in partnership with King's College...

Job Title: Customer Relationship Officer Location: Mainland Job Summary:We are seeking a dynamic and customer-focused Customer Relationship Officer to join our automobile company. The CRM will be responsible for building and maintaining long-term relationships with customers, ensuring satisfaction, resolving complaints, and driving customer loyalty and...

Company DescriptionOutcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible...

Objective & Summary Your primary responsibility will be to provide technical assistance and support to our customers, ensuring their satisfaction and successful use of our products or services. You will serve as a bridge between our customers and our technical teams, helping to troubleshoot and resolve technical issues while maintaining excellent...

DescriptionJob SummaryCatilas Resources Limited on behalf of our client, a leading commercial Bank seeks to hire highly motivated Customer Care Officers. The ideal candidate would be performing the following responsibilities: Customer Service & Inquiry Handling Respond to customer inquiries via phone, email, one-on-one interactions, etc. Provide...