customer solutions associate

Summary:The Customer Success Associate is the trusted advocate and primary point of contact for customers, playing a critical role in driving satisfaction, retention, and long-term value. This position focuses on building meaningful relationships, proactively identifying customer needs, and ensuring seamless experiences across all touchpoints. By combining...

We’re looking for a Customer Insights Associate to join our Customer Department.The customer team at M-KOPA is responsible for ensuring that M-KOPA delivers maximum value to its customers. As Customer Insights Associate, you will be responsible for executing a range of customer insights projects. You will capture the voice of our customers and agents by...

Client Reception and Interaction: ●  Greet clients and visitors with a friendly demeanor.●  Answer and direct phone calls, emails, and inquiries promptly.●  Provide information about travel services, packages, and promotions.●  Assist clients with bookings, cancellations, and modifications. Administrative Support:●  Manage the front desk and...

Mimmi Kasu is one of the fastest growing fashion brands in Africa. We are hiring an experienced Customer Success Associate to help us keep growing. You’ll be on the phone, managing email and chat, assisting customers with product and order status questions, as...

About Busha Since 2018, Busha has been a leader in digital currency exchange, offering trading options in cryptocurrencies like Bitcoin and Ethereum. Our mission is to build an open financial system characterized by innovation, efficiency, and user-friendliness. We value Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning in...

About Us We are a fast paced, venture backed startup, our mission is to empower African students to make the best decision about their education and their future. Our products are used by students, secondary schools and higher education institutions spanning four different continents. The education sector is undergoing rapid change, and with an increasing...

About Turaco It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world. Turaco is a high-growth, well-capitalised fintech start-up in Africa that brings a new...

Role SummaryThe Customer Experience and Health Communications Associate supports patient engagement and delivers exceptional customer service across the pharmacy’s digital and communication channels. The role is responsible for responding to patient enquiries, coordinating order follow-ups, supporting health education initiatives, and maintaining accurate...

Job Overview: Our mission is to make banking free across Africa, empowering our customers to control their financial lives by ensuring financial services are affordable, efficient, and widely available. We are pursuing a once-in-a-generation opportunity to revolutionize financial services in Africa—lowering the cost and increasing the reach of banking...

Build your experience. Work on real talent projects. Get paid per project. No fixed monthly commitment. Talentsquare is building a flexible network of high-performing Project Associates to support the execution of client recruitment and talent engagements on a project-by-project basis. As a Project Operations Associate, you will support recruitment...

Build your experience. Work on real talent projects. Get paid per project. No fixed monthly commitment. Talentsquare is building a flexible network of high-performing Project Associates to support the execution of client recruitment and talent engagements on a project-by-project basis. As a Project Operations Associate, you will support recruitment...

You will be responsible for scoping, designing, and developing Bills of Materials (BOMs) with pricing for solutions across Networks & Collaboration and Intelligent Building Management Systems. You will also architect additional solution areas as determined by the company from time to time. Your objective is to develop innovative, cost-effective...

Our client is telecommunication company in Nigerian.   Job Summary The Customer Service Representative will be the first point of contact for subscribers. The primary goal is to deliver excellent service by resolving customer inquiries, managing account subscriptions, troubleshooting basic technical issues, and ensuring a positive customer...

Position Overview: The Cloud Solutions Engineer is responsible for designing, implementing, and maintaining the organization's network infrastructure and cloud-based systems. Key duties include configuring network hardware and software, monitoring network performance, troubleshooting issues, and ensuring robust network security. Additionally, the role...

Job Description: Solar Solutions Engineer I Department: User Services Reports To: Technical Operations Manager / Technical Operations Lead Location: Lagos, Nigeria Role Type: Full-time About the Role The Solar Solutions Engineer I is responsible for the technical pre-installation process for SunFi customers. The role covers customer energy assessment,...

We are looking to build our technical presales team who can help our prospects fully understand product capabilities by providing demos, webinars. Need to handle RFPs (Request for proposals), BRD (Business requirements document), determine the technical requirements to meet client goals, and act as a liaison between the sales, product management, and...

  ABOUT SAND Sand Technologies is a global Physical AI company using data and AI to make critical industries work better. We partner with governments, cities and enterprises to improve how essential systems operate across healthcare, water, energy, telecommunications and infrastructure. Our work delivers proven real-world impact. We have built AI systems...

An AWS Solutions Architect (SA) translates complex business requirements into scalable, secure, and cost-effective cloud architectures. They bridge the gap between business leaders and technical engineering teamsKey job responsibilitiesCloud Architecture Design: Build blueprints for multi-tier applications using core services like EC2, S3, Lambda, and...

Job Title : Partner Solutions EngineerWork Location : Lagos, NigeriaExperience: 2-5 YearsJob Summary:This role involves coordinating with Zoho Partners and engaging them with pre-sales technical support to Mid-market and Enterprise clients by identifying their requirements and designing a viable solution from within the company’s product...

Job Title: Customer Service Representative Location: Remote About Nebulon Dynamics At Nebulon Dynamics Limited, we are revolutionizing civil engineering through innovation, sustainability, and precision. As a leader in the industry, we are committed to delivering solutions that not only meet but exceed the expectations of our clients. Customer...