customer solutions associate

We’re looking for a Customer Insights Associate to join our Customer Department.The customer team at M-KOPA is responsible for ensuring that M-KOPA delivers maximum value to its customers. As Customer Insights Associate, you will be responsible for executing a range of customer insights projects. You will capture the voice of our customers and agents by...

Client Reception and Interaction: ●  Greet clients and visitors with a friendly demeanor.●  Answer and direct phone calls, emails, and inquiries promptly.●  Provide information about travel services, packages, and promotions.●  Assist clients with bookings, cancellations, and modifications. Administrative Support:●  Manage the front desk and...

Mimmi Kasu is one of the fastest growing fashion brands in Africa. We are hiring an experienced Customer Success Associate to help us keep growing. You’ll be on the phone, managing email and chat, assisting customers with product and order status questions, as...

The Customer Support Associate plays a vital role in delivering exceptional service and fostering long-term customer relationships. This position focuses on ensuring customers achieve their desired outcomes by providing timely, accurate, and empathetic support. By proactively addressing inquiries, resolving issues, and guiding customers through product use,...

Our client is telecommunication company in Nigerian.   Job Summary The Customer Service Representative will be the first point of contact for subscribers. The primary goal is to deliver excellent service by resolving customer inquiries, managing account subscriptions, troubleshooting basic technical issues, and ensuring a positive customer...

About Us We are a fast paced, venture backed startup, our mission is to empower African students to make the best decision about their education and their future. Our products are used by students, secondary schools and higher education institutions spanning four different continents. The education sector is undergoing rapid change, and with an increasing...

Summary:The Customer Success Associate is the trusted advocate and primary point of contact for customers, playing a critical role in driving satisfaction, retention, and long-term value. This position focuses on building meaningful relationships, proactively identifying customer needs, and ensuring seamless experiences across all touchpoints. By combining...

About Turaco It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world. Turaco is a high-growth, well-capitalised fintech start-up in Africa that brings a new...

Duplo is a Lagos-based fintech startup that enables businesses in Africa to automate their spend management, simplify cross-border payments, and control business finances all on one platform. We want to make B2B payments as simple as P2P payment apps. Most business payments in Africa are made offline….yikes. We are on a mission to transform this. We are...

Role SummaryThe Customer Experience and Health Communications Associate supports patient engagement and delivers exceptional customer service across the pharmacy’s digital and communication channels. The role is responsible for responding to patient enquiries, coordinating order follow-ups, supporting health education initiatives, and maintaining accurate...

Job Summary The Customer Success Associate plays a critical role in ensuring that every parent and student who engages with Tuteria has a seamless, delightful, and impactful learning experience. The Customer Success Associate will serve as the primary point of contact for clients, managing onboarding, ensuring client satisfaction throughout the learning...

Key ResponsibilitiesA. Digital Operations & IT SupportAdminister DREEF’s Microsoft 365 environment (SharePoint, Teams, Microsoft Forms, shared drives, and Calendar), ensuring appropriate access and usability across all verticals Provide first-line IT support to staff and consultants, resolving access, software, and connectivity issues within agreed...

You will be responsible for scoping, designing, and developing Bills of Materials (BOMs) with pricing for solutions across Networks & Collaboration and Intelligent Building Management Systems. You will also architect additional solution areas as determined by the company from time to time.Your objective is to develop innovative, cost-effective solutions...

Responsible for training and on-boarding new customers and managing customer relationships through their entire life cycle.Assist customers optimize the values/benefits of the software; monitor adoption and diagnose problems so as to develop and execute solutions to ensure the platform is meeting customer expectations.Maintain excellent service standards,...

We are looking to build our technical presales team who can help our prospects fully understand product capabilities by providing demos, webinars. Need to handle RFPs (Request for proposals), BRD (Business requirements document), determine the technical requirements to meet client goals, and act as a liaison between the sales, product management, and...

  ABOUT SAND Sand Technologies is a global Physical AI company using data and AI to make critical industries work better. We partner with governments, cities and enterprises to improve how essential systems operate across healthcare, water, energy, telecommunications and infrastructure. Our work delivers proven real-world impact. We have built AI systems...

Job Title : Partner Solutions EngineerWork Location : Lagos, NigeriaExperience: 2-5 YearsJob Summary:This role involves coordinating with Zoho Partners and engaging them with pre-sales technical support to Mid-market and Enterprise clients by identifying their requirements and designing a viable solution from within the company’s product...

Job Title: Customer Service Representative Location: Remote About Nebulon Dynamics At Nebulon Dynamics Limited, we are revolutionizing civil engineering through innovation, sustainability, and precision. As a leader in the industry, we are committed to delivering solutions that not only meet but exceed the expectations of our clients. Customer...

Project Manager - Integrated & SolutionsDo you love leading and motivating others to achieve a goal?Do you relish the prospect of working with cutting-edge energy products?Partner with the bestBaker Hughes stands as a leading global energy‑technology company, delivering innovative solutions that make energy safer, cleaner, and more efficient across the...

Our client is a leading provider of power generation and energy solutions, helping businesses maintain reliable, efficient and sustainable power infrastructure. With expertise across generators, gas power systems, UPS, solar and hybrid solutions, the company delivers tailored power solutions to industrial, commercial and infrastructure-driven businesses...