customer success representative

Transita is a growing mobility tech startup searching for flexible go-getters who welcome the challenge of meeting the needs of a growing business. We’re specifically looking for a customer success rep who will roll up their sleeves and lead a team from inside the trenches. As a key member of our team, you will help execute the company's customer success...

Mimmi Kasu is one of the fastest growing fashion brands in Africa. We are hiring an experienced Customer Success Associate to help us keep growing. You’ll be on the phone, managing email and chat, assisting customers with product and order status questions, as...

Job Summary:We are seeking a highly skilled and customer-focused Customer Success Officer to join our team. The successful candidate will be responsible for ensuring customer satisfaction, driving adoption and retention, and identifying opportunities to upsell and cross-sell our products or services.Job Responsibilities:Identify sales opportunities and...

Manage a portfolio of customer accounts, developing strong, collaborative relationships to understand their unique needs intimately, challenges, and goals.Proactively engage with customers, acting as a trusted advisor and advocate. Identify opportunities to optimize their product usage and ensure their continued satisfaction.Deliver exceptional onboarding...

Hi, Greetings from Catalyst24 Solutions!! We are hiring for one of our reputed MNC clients for a role in Lagos, Nigeria or Accra Ghana. About the company Our client is a global FinTech organization focused on expanding financial access for 2+ billion underbanked people across Africa, Asia, and Latin America. Leveraging technology, data, and analytics,...

Hi, Greetings from Catalyst24 Solutions!! We are hiring for one of our reputed MNC clients for a role in Lagos, Nigeria or Accra Ghana. **About the company** Our client is a global FinTech organization focused on expanding financial access for 2+ billion underbanked people across Africa, Asia, and Latin America. Leveraging technology, data, and...

Emergency Response Africa is a healthcare technology company that is changing how medical emergencies are managed in Africa, beginning in Nigeria.We are building the largest network of First Responders, emergency response vehicles, and verified Emergency Ready hospitals across Nigeria who are connected to emergency victims using our technology application....

At FlexiSAF, we understand that traditional B2B sales tactics don't really work. Over the years, we have built a successful business by focusing on valuable products and focus on customer satisfaction. We believe that there is an opportunity to more proactively engage with our customers through targeted, value-added engagements that will lead to higher...

Strategic Leadership & Department ManagementExecute the overall Customer Success strategy aligned with Seamless Technologies' business objectives.Lead and mentor Customer Success members to achieve the departmental goals.Establish clear performance objectives, success metrics, and accountability frameworks across all CSMsContinuously evaluate and optimize...

Duplo is a Lagos-based fintech startup that enables businesses in Africa to automate their spend management, simplify cross-border payments, and control business finances all on one platform. We want to make B2B payments as simple as P2P payment apps. Most business payments in Africa are made offline….yikes. We are on a mission to transform this. We are...

The Customer Success Manager (CSM) is responsible for ensuring customers derive maximum value from the company’s technology solutions and services. The role focuses on driving customer adoption, satisfaction, retention, renewals, and long-term relationship growth. The CSM serves as the primary post-sales point of contact, coordinating internal teams...

Customer Success/Account Manager Lagos, Nigeria We specialize in key drivers on the Nigerian Economy, delivering innovative solutions to clients. With a focus on expanding our dynamic sales team, we aim to drive growth within the commercial banking sector as a leading provider of cutting-edge outsourcing services. A Customer Success Manager is responsible...

Company DescriptionAbout Mplify: We provide sales force and marketing automation solutions to businesses in the FMCG segment that bring transparency and efficiency, driving growth in sales & marketing. We currently boast over 7,000 users in 3 countries, capturing $60 million+ worth of transactions monthly. Our client portfolio includes some of the top FMCG...

Job Description(Customer Service Representative) The Customer Service Representative is responsible for supporting Verse Telecom’s fibre internet customers by addressing enquiries, resolving service issues, and ensuring a positive customer experience. Key Responsibilities: Respond to customer enquiries via phone, email, WhatsApp, and other communication...

Job  OverviewWe are seeking on behalf of our client to hire a proactive and customer focused Customer Service Representative.The successful candidate will be responsible for engaging with customers, addressing inquiries, and supporting sales initiatives to achieve company targets. This role requires excellent communication skills, resilience...

Company DescriptionOutcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible...

Company Description  A leading state-of –art Abuja Corporation is currently hiring for the following key team players:Job Description  A leading state-of –art Abuja Corporation is currently hiring for the following key team players:QualificationsQualifications:Bachelor’s degree or equivalent. Previous experience in a call centerMust possess the...

Summary:We are seeking a dedicated and empathetic Customer Support Representative to join our remote team at Emeruwa Poultry Farms Enterprise. This role is central to delivering exceptional customer experiences by providing timely, accurate, and friendly support across multiple channels. The ideal candidate will play a key role in building customer trust,...

Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets...

Job briefWe are looking for a customer-oriented service representative.What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are...