customer support associate

About Busha Since 2018, Busha has been a leader in digital currency exchange, offering trading options in cryptocurrencies like Bitcoin and Ethereum. Our mission is to build an open financial system characterized by innovation, efficiency, and user-friendliness. We value Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning in...

DescriptionReliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria to Egypt and now Senegal, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a...

Summary:  The Customer Support Specialist is a key contributor to delivering outstanding customer experiences by providing timely, accurate, and empathetic support across multiple channels—including email, phone, and live chat. This role ensures customer issues related to products and services are resolved efficiently, driving satisfaction and long-term...

  Customer Support Executive A home automation company is seeking a Customer Support Executive to act as the first point of contact to customers through all access channels for all enquiries.   Smart Homes Nigeria is a fast-growing certified home technology company providing security and residential technology servicing a vast clientele across Nigeria....

JOB SUMMARY: Gamma Mobility is seeking a Customer Support Officer to enhance the customer experience by ensuring seamless engagement, issue resolution, escalation handling and retention of customers. The ideal candidate will play a key role in driving customer satisfaction and addressing concerns. This role requires strong communication skills, a...

JOB SUMMARY:Gamma Mobility is seeking a Customer Support Officer to enhance the customer experience by ensuring seamless engagement, issue resolution, escalation handling and retention of customers. The ideal candidate will play a key role in driving customer satisfaction and addressing concerns. This role requires strong communication skills, a...

Objective & Summary Your primary responsibility will be to provide technical assistance and support to our customers, ensuring their satisfaction and successful use of our products or services. You will serve as a bridge between our customers and our technical teams, helping to troubleshoot and resolve technical issues while maintaining excellent...

Job SummaryThe Customer Service Intern will support the Customer Service team in delivering exceptional service to customers by responding to inquiries, resolving basic issues, maintaining accurate records, and ensuring a positive customer experience. This role offers practical exposure to customer relationship management, communication, and service delivery...

About the Support Hero role Our Customer Support Hero will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. Our Heroes are responsible for resolving customer issues via live chat, phone lines, and internal ticketing system (CRM). The best Heroes are...

Position Summary Gamma Mobility is seeking a Customer Support Officer to enhance the customer experience by ensuring seamless engagement, issue resolution, escalation handling and retention of customers. The ideal candidate will play a key role in driving customer satisfaction and addressing concerns. This role requires strong communication skills, a...

Summary:We are seeking a dedicated and empathetic Customer Support Representative to join our remote team at Emeruwa Poultry Farms Enterprise. This role is central to delivering exceptional customer experiences by providing timely, accurate, and friendly support across multiple channels. The ideal candidate will play a key role in building customer trust,...

SummaryThis entry-level position is designed to facilitate the daily technical operations of Kebram Tech while offering a foundational platform for professionals to cultivate essential competencies in IT support, hardware and software diagnostics, networking, and general technology management. The role serves as a critical bridge for maintaining operational...

• Provide first-line troubleshooting and technical support for hardware, software and network issues across the business. • Log, track and resolve IT support tickets within agreed service levels, escalating complex issues to the IT Support Executive. • Provide user support for the organisation’s Zoho enterprise applications, including access, basic...

# IT Support & Network Associate ## SummaryWe are seeking a motivated and technically proficient individual to join our Information Technology Services team in the role of IT Support & Network Associate. This entry-level position is critical for maintaining the operational integrity of our digital infrastructure and ensuring seamless service delivery to...

SummaryThis entry-level position is designed to provide foundational support for the end-to-end planning, coordination, documentation, and execution of Kebram Tech initiatives. The role serves as a critical link in ensuring operational efficiency while offering the incumbent hands-on experience in project management principles, programme coordination, and...

Summary:The Customer Success Associate is the trusted advocate and primary point of contact for customers, playing a critical role in driving satisfaction, retention, and long-term value. This position focuses on building meaningful relationships, proactively identifying customer needs, and ensuring seamless experiences across all touchpoints. By combining...

We’re looking for a Customer Insights Associate to join our Customer Department.The customer team at M-KOPA is responsible for ensuring that M-KOPA delivers maximum value to its customers. As Customer Insights Associate, you will be responsible for executing a range of customer insights projects. You will capture the voice of our customers and agents by...

Client Reception and Interaction: ●  Greet clients and visitors with a friendly demeanor.●  Answer and direct phone calls, emails, and inquiries promptly.●  Provide information about travel services, packages, and promotions.●  Assist clients with bookings, cancellations, and modifications. Administrative Support:●  Manage the front desk and...

Mimmi Kasu is one of the fastest growing fashion brands in Africa. We are hiring an experienced Customer Success Associate to help us keep growing. You’ll be on the phone, managing email and chat, assisting customers with product and order status questions, as...

About Us We are a fast paced, venture backed startup, our mission is to empower African students to make the best decision about their education and their future. Our products are used by students, secondary schools and higher education institutions spanning four different continents. The education sector is undergoing rapid change, and with an increasing...