customer support engineer jobs in Lagos

Objective & Summary Your primary responsibility will be to provide technical assistance and support to our customers, ensuring their satisfaction and successful use of our products or services. You will serve as a bridge between our customers and our technical teams, helping to troubleshoot and resolve technical issues while maintaining excellent...

Job Description SummaryGE Vernova Gas Power is pleased to offer selected graduating students the opportunity to join our business for an internship. You will be exposed to our business, which provides a perfect opportunity for us to learn about you and your interests and for you to learn about GE Vernova and a career with us.In this role you will utilize...

Job SummaryThe Customer Service Intern will support the Customer Service team in delivering exceptional service to customers by responding to inquiries, resolving basic issues, maintaining accurate records, and ensuring a positive customer experience. This role offers practical exposure to customer relationship management, communication, and service delivery...

About Busha Since 2018, Busha has been a leader in digital currency exchange, offering trading options in cryptocurrencies like Bitcoin and Ethereum. Our mission is to build an open financial system characterized by innovation, efficiency, and user-friendliness. We value Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning in...

About the Support Hero role Our Customer Support Hero will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. Our Heroes are responsible for resolving customer issues via live chat, phone lines, and internal ticketing system (CRM). The best Heroes are...

Provide first- and second-level support for hardware, software, and network issues.Perform routine system maintenance and preventive checks Log, track, and resolve support tickets within agreed SLAs.Assist users with technical issues and provide basic user training where required.Maintain accurate documentation of incidents, resolutions, and system...

DescriptionWe’re looking for a Product Manager to own the Customer Support product experience end-to-end. You’ll define the vision, roadmap, and execution for support tools and processes that improve resolution time, customer satisfaction, and operational efficiency across app, web, and contact centre channels.Key ResponsibilitiesDefine and execute the...

Our client is a key player in the fin-tech space. They provide payment solutions to customers and businesses across Africa. They are seeking a Customer Support Analyst who will be responsible for delivering excellent customer service across multiple communication channels, resolving customer issues, and ensuring a positive customer...

Position: Technical Support EngineerLocation: Lagos/Ogun, Abuja, Kano/Kaduna, Port Harcourt/Enugu/Onitsaha/Aba (Full-time)Remuneration: N700,000 - N800,000About Our ClientOur client is a leading international provider of innovative power and energy solutions, specializing in customized energy storage systems for residential, commercial, industrial, and...

POSITION SUMMARY:We are seeking a highly analytical and technically skilled Application Support Engineer to support, troubleshoot, and improve business-critical applications and backend systems. The ideal candidate should have extensive experience debugging Golang applications, investigating production issues, identifying root causes, validating...

We’re seeking a Customer Support Representative to assist students and other users with inquiries related to our educational services, including program applications, tour bookings, scholarship searches, and more. The ideal candidate will provide exceptional support by promptly responding to inquiries through our online channels and guiding users through...

About PressOne AfricaPressOne Africa is rapidly scaling its innovative communication solutions tailored to the needs of entrepreneurs across Africa. As we grow, we are committed to ensuring our entrepreneurs get the most out of our platform and have a seamless experience at every touchpoint.Today, we are the go-to platform for entrepreneurs who want a...

About PressOne AfricaPressOne Africa is rapidly scaling its innovative communication solutions tailored to the needs of entrepreneurs across Africa. As we grow, we are committed to ensuring our entrepreneurs get the most out of our platform and have a seamless experience at every touchpoint.Today, we are the go-to platform for entrepreneurs who want a...

Company DescriptionTo strengthen its sales force, Our Company. a reputable manufacturing company and a foremost leader in the building and construction sector of the economy, delivering strong and highly competitive brands to its customers in Nigeria for over 50 years.Job DescriptionThe successful candidate will be responsible for quality control and...

We are seeking highly skilled IT personnel who will be responsible for several different tasks related to overseeing a company’s computer networks and improving the company’s network system. JOB DESCRIPTION● Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs.● Creating rational strategies for...

The ICT Infrastructure Support Engineer will support the technical delivery and maintenance of client IT infrastructure from the Lagos office and remotely. The role is hands-on with servers, networks, and hardware, and client-facing to ensure client SLAs and project requirements are met.RequirementsRequirements- 0-2 years experience in ICT support, server,...

Ready to Solve, Innovate, and Be the Hero for Our Clients? Join Us at My IT Crew. At My IT Crew, being an engineer isn't about closing tickets, it's about building trust. Since 2016, we've been redefining what it means to deliver IT services, with a focus on empowering people, solving complex problems, and creating a culture where both our clients and team...

Performance Monitoring & Analysis ·         Monitor performance of WIMAX, LTE TDD and FTTx ·         Provide maintenance and support function for VPN LTE and other related solutions ·         Provide dashboard for monitoring VPN LTE solution ·         Working with MS Vendor, RF team and other stakeholders to promptly...

RESPONSIBILITIES:Application Maintenance and Support:Provide technical support for enterprise applications, resolving issues and minimizing downtime. Monitor application performance and ensure applications are running optimally. Implement and manage application upgrades, patches, and enhancements. Diagnose and resolve application-related issues, providing...

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and international) to make and receive payments in a convenient, borderless manner. The Role: Flutterwave is looking...