customer support manager jobs in Lagos

DescriptionWe’re looking for a Product Manager to own the Customer Support product experience end-to-end. You’ll define the vision, roadmap, and execution for support tools and processes that improve resolution time, customer satisfaction, and operational efficiency across app, web, and contact centre channels.Key ResponsibilitiesDefine and execute the...

Objective & Summary Your primary responsibility will be to provide technical assistance and support to our customers, ensuring their satisfaction and successful use of our products or services. You will serve as a bridge between our customers and our technical teams, helping to troubleshoot and resolve technical issues while maintaining excellent...

Job SummaryThe Customer Service Intern will support the Customer Service team in delivering exceptional service to customers by responding to inquiries, resolving basic issues, maintaining accurate records, and ensuring a positive customer experience. This role offers practical exposure to customer relationship management, communication, and service delivery...

About the Support Hero role Our Customer Support Hero will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. Our Heroes are responsible for resolving customer issues via live chat, phone lines, and internal ticketing system (CRM). The best Heroes are...

About Busha Since 2018, Busha has been a leader in digital currency exchange, offering trading options in cryptocurrencies like Bitcoin and Ethereum. Our mission is to build an open financial system characterized by innovation, efficiency, and user-friendliness. We value Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning in...

Our client is a key player in the fin-tech space. They provide payment solutions to customers and businesses across Africa. They are seeking a Customer Support Analyst who will be responsible for delivering excellent customer service across multiple communication channels, resolving customer issues, and ensuring a positive customer...

We’re seeking a Customer Support Representative to assist students and other users with inquiries related to our educational services, including program applications, tour bookings, scholarship searches, and more. The ideal candidate will provide exceptional support by promptly responding to inquiries through our online channels and guiding users through...

Job Description SummaryGE Vernova Gas Power is pleased to offer selected graduating students the opportunity to join our business for an internship. You will be exposed to our business, which provides a perfect opportunity for us to learn about you and your interests and for you to learn about GE Vernova and a career with us.In this role you will utilize...

Deploy new applications and database updates with minimal disruption to operations • Manage daily operations, Monitor performance, and ensure availability of the core banking platform (e.g., FinEdge, Finacle, Flexcube, Temenos, etc.). • Manage application upgrades, patches, configuration changes, and migrations in coordination with vendors and internal...

Company DescriptionA reputable organization is looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and develop positive relationships with new clients....

Company DescriptionA multinational company in Nigeria which traverses the whole of the maritime sector and offering its services' to global network of clientele is looking for vibrant, energetic and intelligent individual to join their team Job DescriptionWould be in charge of delivering exceptional customer experience,maximizing new business opportunities,...

1.2 Customer Service Manager Job Description of a Customer Service Manager   Job Title: Customer Service Manager Location: Head Office Grade Level:   Department: Marketing Department Reports to (Title): Senior Manager, Customer Experience Direct Reports: Customer service officers. Customer service Associates....

Company DescriptionA school with nurturing environment and “state-of-the-art” facilities in Ikoyi, Lagos is expanding to set up its primary school section. The school has achieved tremendous growth within the few years of its establishment and now seeking to employ visionary, self-motivated, competent and hardworking personnel for this vacant...

Our Client Our client, a logistics company, seeks to employ a Customer Service Manager. Key Responsibilities: Manage executives’ calendars, appointments, and travel arrangements. Act as a liaison between executives, clients, and internal teams. Prepare and edit reports, presentations, and business correspondence. Organize and...

Customer Service Manager — Atlantic HubLocation: Eko Atlantic City, Lagos, Nigeria (Remote option after probation)Department: Customer ExperienceReports to: VP of Customer Service OperationsSalary: Competitive (GBP)Contract: Full-time, PermanentPositions Available: 2Experience Level: SeniorAbout the RoleAs a Customer Service Manager at SkyFord's Atlantic...

Customer Success/Account Manager Lagos, Nigeria We specialize in key drivers on the Nigerian Economy, delivering innovative solutions to clients. With a focus on expanding our dynamic sales team, we aim to drive growth within the commercial banking sector as a leading provider of cutting-edge outsourcing services. A Customer Success Manager is responsible...

We are looking for a dynamic professional who can build strong customer relationships, manage client communications, enhance customer experience, and represent the organisation professionally across various communication channels.The successful candidate will serve as a key link between the organisation and its customers, clients, and stakeholders,...

Company DescriptionAbout Mplify: We provide sales force and marketing automation solutions to businesses in the FMCG segment that bring transparency and efficiency, driving growth in sales & marketing. We currently boast over 7,000 users in 3 countries, capturing $60 million+ worth of transactions monthly. Our client portfolio includes some of the top FMCG...

Company Description  Our client is a manufacturing company that deals in motorcycles and power products and is looking to fill the following vacancies: Job Description  Our client is a manufacturing company that deals in motorcycles and power products and is looking to fill the following vacancies: QualificationsMinimum experience of 10-15...

Company DescriptionOne of the major international shipping companies specializing in RORO operations, Containers, General cargo and project shipment. We require services of vibrant and highly experienced professionals to fill this vacant positionJob DescriptionThis is a team leader position. The individual will be required to supervise and coordinate the...