customer support representative jobs in Lagos

We’re seeking a Customer Support Representative to assist students and other users with inquiries related to our educational services, including program applications, tour bookings, scholarship searches, and more. The ideal candidate will provide exceptional support by promptly responding to inquiries through our online channels and guiding users through...

Objective & Summary Your primary responsibility will be to provide technical assistance and support to our customers, ensuring their satisfaction and successful use of our products or services. You will serve as a bridge between our customers and our technical teams, helping to troubleshoot and resolve technical issues while maintaining excellent...

Job SummaryThe Customer Service Intern will support the Customer Service team in delivering exceptional service to customers by responding to inquiries, resolving basic issues, maintaining accurate records, and ensuring a positive customer experience. This role offers practical exposure to customer relationship management, communication, and service delivery...

About Busha Since 2018, Busha has been a leader in digital currency exchange, offering trading options in cryptocurrencies like Bitcoin and Ethereum. Our mission is to build an open financial system characterized by innovation, efficiency, and user-friendliness. We value Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning in...

About the Support Hero role Our Customer Support Hero will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. Our Heroes are responsible for resolving customer issues via live chat, phone lines, and internal ticketing system (CRM). The best Heroes are...

Our client, an IT solutions company is looking to recruit for the following position: Job Title: POS Support Representative Job Type: Full Time Location: Lagos Job Description:·    Configuration of POS terminals upon request.·    Troubleshooting of POS terminals.·    Regular visits and support of merchants to ensure up-time on POS...

Job  OverviewWe are seeking on behalf of our client to hire a proactive and customer focused Customer Service Representative.The successful candidate will be responsible for engaging with customers, addressing inquiries, and supporting sales initiatives to achieve company targets. This role requires excellent communication skills, resilience...

Company DescriptionAmaranth Groups is a full service human resources and payroll consulting firm that partners with clients to find solutions for human resource challenges. Specialized services include Human Resources ConsultingJob DescriptionThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting...

Job Summary We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The successful candidate will serve as a key point of contact for customers, providing timely assistance, resolving enquiries and complaints, and ensuring every customer has a positive experience with the company. The ideal...

Summary:The Customer Service Representative plays a vital role in delivering exceptional customer experiences by serving as the primary point of contact across multiple channels. This position is essential for maintaining customer satisfaction, resolving inquiries promptly, and ensuring seamless communication between clients and internal teams. With a focus...

Job briefWe are looking for a customer-oriented service representative.What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are...

Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets...

Position: Customer Service Representative Company Overview: Insolation Technology LTD is a leading provider of technology solutions in Lagos, Nigeria. Our mission is to provide clean, affordable and reliable solar energy to homes and businesses across the country. We are committed to ensuring our customers have the best experience with our products and...

Company DescriptionAn on-line retail store needs to fill this vacant position:Job DescriptionAn on-line retail store needs to fill this vacant position:QualificationsTracking, forwarding and resolving customer’s complaints and questions online. Management of customer’s database. Resolving of products or services problems. Good skill in communication that...

Job DescriptionOpen and maintain customer accounts by recording account information. Recommend potential services to management by collecting customer information and analyzing customer needs Contribute to team effort by accomplishing related results as needed Manage large amounts of incoming calls Generate sales leads Identify and assess customers'...

Company DescriptionWe at Konga .com are working to create a new type of retail company. We are building the human, technological and logistical systems needed to get Nigerians what they want.(mobiles, consumer electronics, beauty supplies, etc.) delivered  to thier doorstep in Nigeria.Job DescriptionReceives customers' requests by telephone or mail,...

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience.ResponsibilitiesMust act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.The only aim is to ensure...

Our client is a key player in the fin-tech space. They provide payment solutions to customers and businesses across Africa. They are seeking a Customer Support Analyst who will be responsible for delivering excellent customer service across multiple communication channels, resolving customer issues, and ensuring a positive customer...

DescriptionWe’re looking for a Product Manager to own the Customer Support product experience end-to-end. You’ll define the vision, roadmap, and execution for support tools and processes that improve resolution time, customer satisfaction, and operational efficiency across app, web, and contact centre channels.Key ResponsibilitiesDefine and execute the...