customer support jobs in Lagos

Objective & Summary Your primary responsibility will be to provide technical assistance and support to our customers, ensuring their satisfaction and successful use of our products or services. You will serve as a bridge between our customers and our technical teams, helping to troubleshoot and resolve technical issues while maintaining excellent...

Job SummaryThe Customer Service Intern will support the Customer Service team in delivering exceptional service to customers by responding to inquiries, resolving basic issues, maintaining accurate records, and ensuring a positive customer experience. This role offers practical exposure to customer relationship management, communication, and service delivery...

About Busha Since 2018, Busha has been a leader in digital currency exchange, offering trading options in cryptocurrencies like Bitcoin and Ethereum. Our mission is to build an open financial system characterized by innovation, efficiency, and user-friendliness. We value Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning in...

About the Support Hero role Our Customer Support Hero will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. Our Heroes are responsible for resolving customer issues via live chat, phone lines, and internal ticketing system (CRM). The best Heroes are...

Our client is a key player in the fin-tech space. They provide payment solutions to customers and businesses across Africa. They are seeking a Customer Support Analyst who will be responsible for delivering excellent customer service across multiple communication channels, resolving customer issues, and ensuring a positive customer...

DescriptionWe’re looking for a Product Manager to own the Customer Support product experience end-to-end. You’ll define the vision, roadmap, and execution for support tools and processes that improve resolution time, customer satisfaction, and operational efficiency across app, web, and contact centre channels.Key ResponsibilitiesDefine and execute the...

We’re seeking a Customer Support Representative to assist students and other users with inquiries related to our educational services, including program applications, tour bookings, scholarship searches, and more. The ideal candidate will provide exceptional support by promptly responding to inquiries through our online channels and guiding users through...

Job Description SummaryGE Vernova Gas Power is pleased to offer selected graduating students the opportunity to join our business for an internship. You will be exposed to our business, which provides a perfect opportunity for us to learn about you and your interests and for you to learn about GE Vernova and a career with us.In this role you will utilize...

Univacity is hiring a Customer Care & Student Support Officer to handle student/client inquiries, provide guidance across our study abroad journey, and support travel/visa-related documentation processes. You’ll be the first point of contact—ensuring fast, clear, and helpful communication across phone, WhatsApp, email, and social channels.Key...

Job SummaryWe are seeking a proactive and detail-oriented IT Officer to support the IT Systems Specialist in providing first- and second-level technical support across the organization. The successful candidate will assist in ensuring the smooth operation of IT systems, applications, and infrastructure while delivering excellent user support and upholding...

Company DescriptionStellas Digital Bank is a wholly indigenous bank established to provide global standard financial services to its discerning customers across Nigeria. Stellas is a digital challenger bank founded on the premise that essential banking services should be smooth, flexible and ultimately lead to wealth and prosperity. We believe in borderless...

DescriptionReliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria to Egypt and now Senegal, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a...

Job SummaryWe are seeking a proactive and detail-oriented IT Support Officer to support the IT Systems Specialist in providing first- and second-level technical support across the organization. The successful candidate will assist in ensuring the smooth operation of IT systems, applications, and infrastructure while delivering excellent user support and...

Key ResponsibilitiesEnd User Support and Service DeliveryProvide first and second-level technical support to users through the IT Helpdesk platform, email, telephone, remote support, and onsite assistance.Diagnose, troubleshoot, and resolve hardware, software, operating system, printing, and application-related issues.Ensure incidents and service requests...

Job Summary:Ideal Candidate:The ideal candidate will be responsible for providing administrative and clerical support to ensure efficient office operations. This role requires excellent communication skills, the ability to multitask, and a proactive approach to problem-solving.Key Responsibilities:• Perform general administrative duties, including...

Company DescriptionOur Client, a top notch player in the insurance Industry is seeking to hire apt and dynamic sales candidates with insurance background to fill the role of Sales Support Officer.The Sales Support Officer will be stationed to administer insurance products and offer advisory services to the company's client base.Job DescriptionProvide...

DescriptionWho We Are:We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of underbanked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding...

Every great journey starts somewhere and if you are seeking a great and dynamic environment where you can gain valuable work experience that provides a solid background, which positions you favorably for any position ahead, you should start with us. We are seeking an ardent support assistant who will be the first line of support to our business...

Job Summary: We are seeking a Remote Network Support Technician to provide day-to-day technical support and maintenance of organizational network systems, desktop environments, and cloud services. This role is vital in ensuring the reliability, performance, and security of network infrastructure and IT services across the organization. The ideal candidate...

Job PurposeTo oversee end-user technology support services and ensure prompt resolution of all service requests across the Bank.Key ResponsibilitiesLead service desk and user support operations.Ensure compliance with service level agreements.Manage service request fulfilment.Drive customer satisfaction and service excellence.Develop ...