Jobs for customer at Lagos

Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools ...

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Related occupations Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions...

Company DescriptionAn Oil servicing and Marine company with Head Quarters in Rivers state with offices about to open in Lagos and Akwa Ibom states.Job DescriptionPromote customer care and help resolve queries of the customer in an ethical and informative way.To develop rapport with the customer base,greet by name, have knowledge of account ownership.Maintain...

Company Description An  Information Technology and an Internet Service Provider (ISP) company is in urgent need of Customer Service personnels urgently,both Male and Female with a degree and with a 2.1,that is a second class upper.Job DescriptionCustomer Service personnelsQualificationsBsc,any discipline with Second Class Upper (2.1)with at least a year...

WATU is a focus-driven, customer-centric company that believes everyone deserves the opportunity to be an entrepreneur and achieve their ambitious goals in life. As Africa’s fastest-growing Asset Finance Company, we see the continent’s bright and prosperous future and want to be part of making it a reality.Our vision is to provide asset financing for...

SummaryWe are seeking a proactive Customer Success Analyst dedicated to delivering outstanding client experiences. In this vital role, you will serve as the main liaison for our client base, guiding them through SunFi's financial products to ensure their satisfaction and long-term success. Your efforts will be essential in fostering strong, lasting...

Job  OverviewWe are seeking on behalf of our client to hire a proactive and customer focused Customer Service Representative.The successful candidate will be responsible for engaging with customers, addressing inquiries, and supporting sales initiatives to achieve company targets. This role requires excellent communication skills, resilience...

Position Overview: The Customer Engagement Specialist will play a pivotal role in ensuring the smooth operation of customer outreach and relationship management. This role combines lead generation, customer service, and scheduling to help streamline and optimize client interactions. The ideal candidate will be responsible for following up on leads, warming...

Company DescriptionA reputable organization is looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and develop positive relationships with new clients....

Our Client Our client, a logistics company, seeks to employ a Customer Service Manager. Key Responsibilities: Manage executives’ calendars, appointments, and travel arrangements. Act as a liaison between executives, clients, and internal teams. Prepare and edit reports, presentations, and business correspondence. Organize and...

Job Summary:We are seeking a highly skilled and customer-focused Customer Success Officer to join our team. The successful candidate will be responsible for ensuring customer satisfaction, driving adoption and retention, and identifying opportunities to upsell and cross-sell our products or services.Job Responsibilities:Identify sales opportunities and...

Job Title: Customer Service Officer Location: Remote Reports To: VP Operations/VP People Operations Company: ACR Consulting Ltd. About ACR Consulting Ltd. ACR Consulting Ltd. is a leading business development and franchising consulting firm committed to helping businesses in Africa and the Caribbean achieve sustainable growth...

Summary:The Customer Care Representative is a vital entry-level role responsible for delivering exceptional service to customers across multiple channels, including email, phone, and social media. As the first point of contact, this position plays a key role in shaping the customer experience by addressing inquiries, resolving issues promptly, and providing...

Objective & Summary Your primary responsibility will be to provide technical assistance and support to our customers, ensuring their satisfaction and successful use of our products or services. You will serve as a bridge between our customers and our technical teams, helping to troubleshoot and resolve technical issues while maintaining excellent...

Job SummaryThe Customer Service Intern will support the Customer Service team in delivering exceptional service to customers by responding to inquiries, resolving basic issues, maintaining accurate records, and ensuring a positive customer experience. This role offers practical exposure to customer relationship management, communication, and service delivery...

Company DescriptionAmaranth Groups is a full service human resources and payroll consulting firm that partners with clients to find solutions for human resource challenges. Specialized services include Human Resources ConsultingJob DescriptionThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting...

DescriptionJob SummaryCatilas Resources Limited on behalf of our client, a leading commercial Bank seeks to hire highly motivated Customer Care Officers. The ideal candidate would be performing the following responsibilities: Customer Service & Inquiry Handling Respond to customer inquiries via phone, email, one-on-one interactions, etc. Provide...

Manage a portfolio of customer accounts, developing strong, collaborative relationships to understand their unique needs intimately, challenges, and goals.Proactively engage with customers, acting as a trusted advisor and advocate. Identify opportunities to optimize their product usage and ensure their continued satisfaction.Deliver exceptional onboarding...

Job Summary We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The successful candidate will serve as a key point of contact for customers, providing timely assistance, resolving enquiries and complaints, and ensuring every customer has a positive experience with the company. The ideal...

Company DescriptionJumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online...