customercare service representative

Job Description(Customer Service Representative) The Customer Service Representative is responsible for supporting Verse Telecom’s fibre internet customers by addressing enquiries, resolving service issues, and ensuring a positive customer experience. Key Responsibilities: Respond to customer enquiries via phone, email, WhatsApp, and other communication...

Job Overview: We are seeking a skilled Customer Service Representative to join our team remotely and play a crucial role as a key point of contact between our company and its customers, ensuring a smooth and positive experience for all clients.Ideal Candidate:The ideal candidate will have strong communication skills, a problem-solving approach, and a genuine...

Job  OverviewWe are seeking on behalf of our client to hire a proactive and customer focused Customer Service Representative.The successful candidate will be responsible for engaging with customers, addressing inquiries, and supporting sales initiatives to achieve company targets. This role requires excellent communication skills, resilience...

Company DescriptionOutcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible...

Company Description  A leading state-of –art Abuja Corporation is currently hiring for the following key team players:Job Description  A leading state-of –art Abuja Corporation is currently hiring for the following key team players:QualificationsQualifications:Bachelor’s degree or equivalent. Previous experience in a call centerMust possess the...

Job briefWe are looking for a customer-oriented service representative.What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are...

Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets...

1. Background Direct Broadband and Mobile Limited provides broadband internet and mobile communication services to individuals, SMEs, and corporates. As customer satisfaction is central to the company’s success, Customer Service Representatives will serve as the first point of contact, ensuring efficient support, timely resolution of issues, and...

Position: Customer Service Representative Company Overview: Insolation Technology LTD is a leading provider of technology solutions in Lagos, Nigeria. Our mission is to provide clean, affordable and reliable solar energy to homes and businesses across the country. We are committed to ensuring our customers have the best experience with our products and...

Company DescriptionAn on-line retail store needs to fill this vacant position:Job DescriptionAn on-line retail store needs to fill this vacant position:QualificationsTracking, forwarding and resolving customer’s complaints and questions online. Management of customer’s database. Resolving of products or services problems. Good skill in communication that...

Job Overview:We are seeking a skilled and customer-focused IT Technical Support Representative to join our remote team. In this role, you will play a critical part in supporting end users, resolving technical issues, and ensuring a smooth user experience across a range of hardware and software platforms. You will be the first line of technical assistance,...

Job DescriptionOpen and maintain customer accounts by recording account information. Recommend potential services to management by collecting customer information and analyzing customer needs Contribute to team effort by accomplishing related results as needed Manage large amounts of incoming calls Generate sales leads Identify and assess customers'...

Serve as the first contact person for customer enquiry, orders and complaints Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem; selecting and explaining the best solution the problem. Call customers after delivery and confirm that they are satisfied with the job Maintain...

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Company DescriptionAmaranth Groups is a full service human resources and payroll consulting firm that partners with clients to find solutions for human resource challenges. Specialized services include Human Resources ConsultingJob DescriptionThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting...

Company DescriptionAn ICT firm seeks qualified candidates to fill this roleJob DescriptionOur office is looking for someone to work as Customer Service Representative. Looking for someone with an outgoing personality but who can be very focused and can multitask. Busy practice. Never a dull moment. Needs to be an independent worker and doesn't require strict...

Job Summary We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The successful candidate will serve as a key point of contact for customers, providing timely assistance, resolving enquiries and complaints, and ensuring every customer has a positive experience with the company. The ideal...

Customer Service Representative ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience.ResponsibilitiesMust act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.The only aim is to ensure...

SALES AND CUSTOMER EXPERIENCE REPRESENTATIVE, Port Harcout, Nigeria | On-site Africana is seeking confident and result-oriented Sales and Customer Experience Representatives to join our team. As the first point of contact for clients both in-store and online, you will contribute directly to sales growth by building relationships, offering product guidance...

Customer Service Representative — Atlantic HubLocation: Eko Atlantic City, Lagos, Nigeria (Remote-first with hybrid option)Department: Customer ExperienceReports to: Customer Experience ManagerSalary: Competitive (GBP)Contract: Full-time and Part-time, PermanentPositions Available: 12Experience Level: Entry-level — no experience requiredAbout the...