head of support services

Job PurposeTo oversee end-user technology support services and ensure prompt resolution of all service requests across the Bank.Key ResponsibilitiesLead service desk and user support operations.Ensure compliance with service level agreements.Manage service request fulfilment.Drive customer satisfaction and service excellence.Develop ...

About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today,...

HEAD OF CLINICAL SERVICES Industry: NGO | Healthcare | Oncology Location: Lekki, Lagos Employment Type: Full-Time Salary: ₦1,000,000 – ₦1,200,000 per month Experience Required: 8–10 Years ABOUT THE ROLE Our client, a reputable organisation operating within the NGO, healthcare and oncology sector, is seeking an experienced and accomplished Head of...

Company DescriptionQuantum Expressions Media Consult LTD is Nigeria’s pioneering multimedia powerhouse leveraging cutting-edge technology, real-time consumer data, and modern journalistic methods to deliver on-demand, need-based content seamlessly across multiple platforms.The Client has identified the need to recruit highly skilled, tech-savvy, and...

Head, Trade Services Unit Overview The Head of Trade Services will lead and oversee all trade-related operations within the Dangote Cement Plc, ensuring smooth execution of import, export and domestic trade activities. This role requires strong leadership, deep knowledge of international trade regulations, and the ability to optimize processes that...

Company DescriptionWe are a business support services firm with offerings in Human Resource Management, Immigration and Real Estate Consulting. Our Client, a key player in the Insurance sector  is seeking to bring on board an experienced professional to take on the role of  Group Head, Corporate Services. The successful candidate will report to the Group...

Our client is a technology-driven company building solutions that make it easier for individuals and businesses to complete everyday errands. Their platform connects customers with the people, technology and operational infrastructure required to execute errands efficiently, reliably and at scale. They are building across multiple service...

Head of Diagnostics Services (Diagnostics Manager) Location: Specialist Hospital, Abeokuta, Ogun State Department: Medical Diagnostics Reports To: Chief Medical Officer Experience Required: 5 - 7 Years (minimum 3 years in a supervisory/management role) Net Monthly Salary: 500,000 - 600,000 Position Overview Our client, a reputable specialist hospital in...

Head of Engineering & Service Delivery Industry: Renewable Energy / Power & Energy InfrastructureLocation: Lagos, NigeriaEmployment Type: Full-TimeSalary: ₦1,800,000 Net Monthly Experience: 15 years Role Overview We are seeking an experienced and strategic Head of Engineering & Service Delivery to lead the design, deployment, and lifecycle management of...

DescriptionOur client is one of Nigeria's leading pension fund administrators, recognised for delivering innovative retirement solutions, exceptional customer service, and sustainable value to millions of contributors. With a strong commitment to governance, operational excellence, and digital transformation, the organisation continues to strengthen its...

Company DescriptionAB microfinance Bank Nigeria Limited is a member of an international network of microfinance network of microfinance banks under access holding microfinance AG (www.accessholding.com) with its head office in BerlinGermany. The Group provides world class banking services to micro, small and medium enterprise and private individuals in...

Company DescriptionThe African Medical Centre of Excellence (AMCE) in partnership with King's College Hospital London (KCH) is seeking talented individuals to fill the role of Head Nurse, General Medical & Surgical Services.The African Medical Centre of Excellence, Abuja (AMCE Abuja), a multi-specialty medical institution developed by Afreximbank in...

DescriptionJob SummaryOur client is one of Nigeria's leading pension fund administrators, recognised for delivering innovative retirement solutions, exceptional customer service, and sustainable value to millions of contributors. With a strong commitment to governance, operational excellence, and digital transformation, the organisation continues to...

Company DescriptionThe African Medical Centre of Excellence (AMCE) in partnership with King's College Hospital London (KCH) is seeking talented individuals to fill the role of Administrative Support.The African Medical Centre of Excellence, Abuja (AMCE Abuja), a multi-specialty medical institution developed by Afreximbank in partnership with King's College...

Job Summary We are seeking a strong and experienced Head of Engineering to lead our engineering function and drive the successful delivery of scalable, secure, and high-performing technology products. The ideal candidate must be a confident technical leader who can stand their ground, challenge decisions when necessary, take ownership, and hold teams...

IT / Facility Support Officer Industry: Healthcare / Oncology Location: Lekki, Lagos Employment Type: Full-Time Reports To: Head of IT / Operations Manager Salary: ₦250,000 – ₦300,000 Net Monthly Experience: 2–3 Years About the Role We are seeking a proactive and technically competent IT / Facility Support Officer to provide first-line IT support...

We are seeking highly skilled IT personnel who will be responsible for several different tasks related to overseeing a company’s computer networks and improving the company’s network system. JOB DESCRIPTION● Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs.● Creating rational strategies for...

Company DescriptionWater Aid is a UK registered international charity with a vision of a world where everyone has access to water, sanitation and good hygiene. We support local organizations to manage low cost, sustainable projects and also influence policy makers to secure the right of poor people to affordable water and sanitation services. To effectively...

SERVICE DIMENSIONSManagement and administration of HR systems. Development of HR tools and extensions to HR systems.SERVICE CONTENTS/PROBLEM SOLVING (ACTIVITIES)Application Support a) Support all existing HR applications. Fix bugs, provide enhancements and modifications when needed. b) Provide support to other employees on all HR systems. Ensure effective...

HIRING – Head, Structured Trade and Commodity Finance (Financial Services) Location: Lagos Department: Investment Banking Reporting Line: CEO  Compensation: N120,000,000.00 – N150,000,000.00 Annually + other benefits About the Company: Our client is a leading financial bank with a strong presence across Nigeria. The company is committed to...