helpdesk jobs in Lagos

Reports To: Senior Manager - Cloud Business Technology Division: Enterprise Business Mission: • Deliver first-level technical and onboarding support for MTN Cloud customers, ensuring a smooth post-sale experience and early adoption success. This role serves as the primary point of contact for incoming queries related to onboarding, billing, service...

The Functional Consultant will be responsible for delivering functional solutions and providing business process consulting service to our clients. The candidate should possess in depth knowledge of business software features and functions, including customization and integration capabilities, and also should have a thorough understanding of business needs...

Never Miss a Job Update Again. We have started building our professional LinkedIn page. • Company: • Location: Nigeria • State: • Job type: Full-Time • Job category: The Mohinani Group, is a multi-generational family business with its origin and heritage in Africa. With a headcount in excess of 5000 employees, & over 5 decades of experience in...

Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes,...

Company DescriptionFosad Consulting Ltd is a leading business support services firm with offerings in Human Resource Management and Immigration Consulting.Our proposition is based on a deep understanding of the drivers of high performing businesses and the required business solutions that supports it.We are currently seeking an IT Officer to join our...

**This position is located in central Vermont & is not remote**The Technical Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests. Problem resolution may involve the use of diagnostics and help...

DescriptionReliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria to Egypt and now Senegal, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a...

Company DescriptionWe are a telecom company requiring for immediate employment, a suitably qualified candidates to fill the vacancy below: we are looking for self-motivated, target driven and result oriented individuals to fill the following vacancy:Job DescriptionResponsibilities:Onsite technical supportAttending to the sites and resolve technical...

In partnership with our client, we are seeking an IT Manager to oversee the entire information technology function of a fast-growing retail brand based in Lagos. You will be responsible for ensuring that every system, server, application, and network across all retail outlets and offices runs reliably, securely, and in full alignment with the business. This...

DescriptionReliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria to Egypt and now Senegal, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a...

IT OFFICER – CORE BANKING & DIGITAL PLATFORMS Industry: Banking | Financial Services | FinTechLocation: Obanikoro, Lagos, NigeriaEmployment Type: Full-TimeReports To: Head of Information TechnologyMonthly Salary: ₦300,000 GrossExperience: 3–5 Years ABOUT THE ROLE Our client, a reputable financial institution, is seeking a technically competent and...

Role Summary A Gaming Company is seeking a Retention Architect with a mininum of 3 years Experience. We aren’t looking for a support specialist; we need a data-driven marketer who understands how to map player behaviour to revenue. You will own the technical execution of automated customer journeys, using data-led decision-making to minimize churn and...

HOSPITAL HEAD OF IT (EMR SPECIALIST) Location: Victoria Island (VI), Lagos, Nigeria Industry: Healthcare / Tertiary Hospital Employment Type: Full-Time Work Mode: Fully On-Site Reports To: Chief Executive Officer (CEO) / Chief Operating Officer (COO) Experience Required: 7–10 Years Salary Range: ₦1,000,000 – ₦1,500,000 Monthly (Gross) JOB...

Job Summary We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The successful candidate will serve as a key point of contact for customers, providing timely assistance, resolving enquiries and complaints, and ensuring every customer has a positive experience with the company. The ideal...

Stanel Group Ltd is hiring a Network System Administrator to keep the Group's networks, servers and connected sites secure, available and performing across all business units and locations. Job Summary• Job title: Network System Administrator • Department: Information & Communication Technology (ICT) • Reports to: IT Manager • Indirect report to:...

Key ResponsibilitiesEnd User Support and Service DeliveryProvide first and second-level technical support to users through the IT Helpdesk platform, email, telephone, remote support, and onsite assistance.Diagnose, troubleshoot, and resolve hardware, software, operating system, printing, and application-related issues.Ensure incidents and service requests...

**Application Deadline:** 22 September 2023 **Department:** BizTX **Location:** Nigeria **Description** *Great People Work Here.* Transforming WHAT we do and HOW we do it. We are proud to be leaders in technology who partner and drive change across our business. This change does not happen in a vacuum, and we support our aspiration with behaviors...

**Job Title:** Odoo Project Manager **Department:** Delivery / Professional Services **Reports To:** Head of Delivery / Operations Manager **Employment Type:** Full-Time Job Summary We are seeking an experienced **Odoo Project Manager** to lead the successful delivery of Odoo ERP implementation, enhancement and support projects. The Odoo Project...

GlobalPay Limited is a global payment company that values financial and social inclusion. The company provides innovative payment solutions that break down physical borders, boundaries, and social status to enable everyone to enjoy financial and social inclusion. We are recruiting to fill the position below: **Job Position: Customer Service...

ROLE PURPOSE The Customer Experience Team Lead is responsible for leading the day-to-day operations and performance of the Customer Experience (CX) team, ensuring customers receive consistent, professional, empathetic, and high-quality service across all touchpoints. The role combines team leadership, customer issue resolution, service quality management,...