live chat jobs in Lagos

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional...

The Customer Success & Service Representative at Niyis.co.uk plays a critical role in ensuring exceptional communication, customer satisfaction, and smooth order fulfilment across our e-commerce and retail operations. This role is designed for someone who is proactive, organised, and committed to delivering a high-quality customer experience while...

DescriptionThe MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre.This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience...

DescriptionDuties & ResponsibilitiesCoordinate the construction of new branches and the renovation, adaptation, or face-lifting of existing branches and facilities.Manage the allocation of office spaces to staff members, ensuring optimal use of available space.Oversee general civil and building works, ensuring timely, cost-effective, and professional...

DescriptionDuties & ResponsibilitiesCoordinate the construction of new branches and the renovation, adaptation, or face-lifting of existing branches and facilities.Manage the allocation of office spaces to staff members, ensuring optimal use of available space.Oversee general civil and building works, ensuring timely, cost-effective, and professional...

DescriptionDuties & ResponsibilitiesCoordinate the construction of new branches and the renovation, adaptation, or face-lifting of existing branches and facilities.Manage the allocation of office spaces to staff members, ensuring optimal use of available space.Oversee general civil and building works, ensuring timely, cost-effective, and professional...

DescriptionDuties & ResponsibilitiesCoordinate the construction of new branches and the renovation, adaptation, or face-lifting of existing branches and facilities.Manage the allocation of office spaces to staff members, ensuring optimal use of available space.Oversee general civil and building works, ensuring timely, cost-effective, and professional...

DescriptionDuties & ResponsibilitiesCoordinate the construction of new branches and the renovation, adaptation, or face-lifting of existing branches and facilities.Manage the allocation of office spaces to staff members, ensuring optimal use of available space.Oversee general civil and building works, ensuring timely, cost-effective, and professional...

DescriptionDuties & ResponsibilitiesCoordinate the construction of new branches and the renovation, adaptation, or face-lifting of existing branches and facilities.Manage the allocation of office spaces to staff members, ensuring optimal use of available space.Oversee general civil and building works, ensuring timely, cost-effective, and professional...

DescriptionDuties & ResponsibilitiesCoordinate the construction of new branches and the renovation, adaptation, or face-lifting of existing branches and facilities.Manage the allocation of office spaces to staff members, ensuring optimal use of available space.Oversee general civil and building works, ensuring timely, cost-effective, and professional...

DescriptionDuties & ResponsibilitiesCoordinate the construction of new branches and the renovation, adaptation, or face-lifting of existing branches and facilities.Manage the allocation of office spaces to staff members, ensuring optimal use of available space.Oversee general civil and building works, ensuring timely, cost-effective, and professional...

Your Purpose:At Watu Africa, we empower entrepreneurs.WATU is a mission-driven, customer-centric company that believes everyone who wishes to become an entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa’s fastest-growing Asset Finance company, we see the continent’s bright and prosperous future and want to be...

Company DescriptionPivotage Consulting is a forward-thinking organization dedicated to delivering turnkey HR solutions that drive business growth and success. As we continue to grow and expand in the HR space, we are seeking dedicated and motivated graduate trainees to join our team for a one-year program. This program is designed to help develop young...

Company Description Pivotage Consulting is a forward-thinking organization dedicated to delivering turnkey HR solutions that drive business growth and success. As we continue to grow and expand in the HR space, we are seeking dedicated and motivated graduate trainees to join our team for a one-year program. This program is designed to help develop young...

HitchPay is a fast-growing fintech company revolutionizing digital payments across Africa. Our platform offers seamless cross-border transactions, bill payments, virtual cards, and investment options. As we scale, we are looking for a Fraud, Risk & Internal Control Expert to strengthen our fraud detection, risk management, and internal control measures while...

Job Title: Customer Service Officer Location: Remote Reports To: VP Operations/VP People Operations Company: ACR Consulting Ltd. About ACR Consulting Ltd. ACR Consulting Ltd. is a leading business development and franchising consulting firm committed to helping businesses in Africa and the Caribbean achieve sustainable growth...

About the Support Hero role Our Customer Support Hero will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. Our Heroes are responsible for resolving customer issues via live chat, phone lines, and internal ticketing system (CRM). The best Heroes are...

Role: HubSpot CMS & SEO/UX Specialist (Project-Based)Type: Contract / Project-Based (remote)Industry: SaaS / Marketing TechnologyDuration: ~2–4 weeks initial scope, with potential for extension  Role Overview We are seeking an experienced HubSpot CMS Specialist to lead the HubSpot CMS, while improving SEO and UX/UI for better performance and...

Key Responsibilities  Prioritize features that enhance luxury UX (e.g., virtual appointments, AR try-on, curated collections).  Benchmark against competitors (e.g., Moda Operandi, Farfetch) and innovate beyond industry standards.  Analyse user behaviour (Hotjar, Google Analytics) to identify friction points in high-value customer...