tech customer support role

Job Purpose The Team Lead, Online Customer Support is responsible for day-to-day leadership and performance management of a sub-team of Customer Support Officers (Associates and Senior Associates) across multiple channels. The role ensures consistent delivery of high-quality customer support, achievement of operational KPIs, adherence to policies and...

SummaryThe Tech Associate plays a pivotal role in maximizing the operational efficiency of Jet FarmsNG by leveraging a suite of digital resources, including the Farm2C platform, databases for farmers and customers, online sales avenues, data gathering mechanisms, and internal technological systems. This position is specifically designed for a...

  About us Ranked by the Financial Times in 2024, Moniepoint is Africa’s fastest-growing fintech, trusted by over 10 million business and individual accounts and processing billions of Naira in transactions monthly. Our mission is to enable financial happiness for every African, everywhere. Curious about what makes Moniepoint an incredible place to...

About us Ranked by the Financial Times in 2024, Moniepoint is Africa’s fastest-growing fintech, trusted by over 10 million business and individual accounts and processing billions of Naira in transactions monthly. Our mission is to enable financial happiness for every African, everywhere. Curious about what makes Moniepoint an incredible place to work?...

About us Ranked by the Financial Times in 2024, Moniepoint is Africa’s fastest-growing fintech, trusted by over 10 million business and individual accounts and processing billions of Naira in transactions monthly. Our mission is to enable financial happiness for every African, everywhere. Curious about what makes Moniepoint an incredible place to work?...

Summary The Tech Associate plays a pivotal role in maximizing the operational efficiency of Jet FarmsNG by leveraging a suite of digital resources, including the Farm2C platform, databases for farmers and customers, online sales avenues, data gathering mechanisms, and internal technological systems. This position is specifically designed for a...

Job Description: The Patient Care Technician functions as a clinical support partner, assisting the patient care team by performing various tasks and procedures as instructed by a licensed professional. Additionally, the Patient Care Technician may assume the responsibilities of a Health Unit Coordinator.**To show our commitment to your transition into our...

SummaryThe Customer Experience Associate serves as the primary point of contact for Jet FarmsNG, ensuring a consistent standard of prompt, professional, and supportive service throughout the entire customer journey. From initial inquiries to post-delivery support, this role is dedicated to fostering customer loyalty by efficiently managing communications,...

About The Flex At The Flex, we’re on a mission to revolutionize how the world rents. We believe finding and staying in a home should be as seamless as buying on Amazon; simple, fast, and borderless. Powered by our proprietary Property Management System (PMS), The Flex enables effortless guest experiences and streamlined operations for property owners...

Who We are Moniepoint Inc is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.  What We do At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine...

Who We are Moniepoint Inc is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.  What We do At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine...

Who We are Moniepoint Inc is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed. What We do At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that...

Okra Overview At Okra Solar, we’re on a mission to bring Power to the People by unlocking opportunities through energy access for everyone in the world. Over 650 million people still live without electricity. At a time where technology such as mobile devices, productive agritech, and AI are becoming more accessible than ever, we believe that access to...

Summary The Customer Experience Associate serves as the primary point of contact for Jet FarmsNG, ensuring a consistent standard of prompt, professional, and supportive service throughout the entire customer journey. From initial inquiries to post-delivery support, this role is dedicated to fostering customer loyalty by efficiently managing communications,...

Our client is one of Nigeria's leading electricity distribution companies, responsible for distributing and retailing electricity within its licensed territory. The company serves customers across the Southern zone and focuses on delivering reliable, efficient, customer-centric electricity services. JOB OBJECTIVE: The Head, Customer Acquisition & Delivery...

About the job To grow customer satisfaction, retention and loyalty across HBM Nigeria PLC's distributor and end- customer base by owning complaint, request and enquiry management end to end, and by building structured customer relationships that keep the Company close to its market. The role applies digital tools, AI and data analytics to measure the...

About the Company: Our client is an established Nigerian professional services firm specializing in architecture, interior design, and built-environment consultancy. With over three decades of industry experience, the firm delivers innovative design and project solutions across commercial, residential, hospitality, healthcare, and institutional sectors,...

About the Company: Our client is an established Nigerian professional services firm specializing in architecture, interior design, and built-environment consultancy. With over three decades of industry experience, the firm delivers innovative design and project solutions across commercial, residential, hospitality, healthcare, and institutional sectors, with...

About us Ranked by the Financial Times in 2024, Moniepoint is Africa’s fastest-growing fintech, trusted by over 10 million business and individual accounts and processing billions of Naira in transactions monthly. Our mission is to enable financial happiness for every African, everywhere. Curious about what makes Moniepoint an incredible place to...

The Customer Success & Service Representative at Niyis.co.uk plays a critical role in ensuring exceptional communication, customer satisfaction, and smooth order fulfilment across our e-commerce and retail operations. This role is designed for someone who is proactive, organised, and committed to delivering a high-quality customer experience while...