user experience lead

The IT Regional Support Manager is responsible for delivering high-quality end-user IT support across assigned locations, ensuring reliable IT operations and an excellent user experience. The role provides regional leadership and oversight of IT support services, infrastructure, service levels, and technical teams, while ensuring IT priorities remain aligned...

DescriptionFairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures.In alignment with its vision,...

Company DescriptionAbout UsAccess to reliable, modern, and affordable energy is a basic human right. Yet over 3 billion people in Africa and Asia still don’t have it, with women the most negatively impacted. When communities get electricity, incredible things can happen. That’s where Husk Power comes in. We generate and distribute renewable electricity...

SAP FICO Super User Job Summary The SAP FICO Super User will provide functional support for SAP Finance and Controlling processes, serving as the key link between the Finance, IT, and end-user teams. The role will support SAP FICO operations, troubleshoot system issues, assist with month-end closing, train users, and drive process improvements...

DescriptionWE are a Digital First company with three flagship products, a fiat and crypto finance platform spanning three products, a CRM and customer communications product, and a travel-first finance. We're mid-way through a v4 redesign: a new design system, a rethought IA, and a shift toward a cleaner, more considered visual language across mobile, web,...

About the Role:We are seeking Human Experience Researchers to study how people interact with products, services, and digital platforms. Your insights will help businesses enhance customer satisfaction, improve usability, and create more meaningful experiences.This is a remote, flexible opportunity where you can participate in research projects at your...

About the Role:We are seeking Digital Experience Analysts to provide valuable insights that help companies optimize their websites, mobile apps, and online platforms. Your feedback will play a key role in enhancing user experience, accessibility, and digital engagement.This is a flexible, remote opportunity where you can participate in research projects on...

Job SummaryThe Customer Experience Executive is responsible for ensuring customers have a seamless, positive, and consistent experience across all touchpoints with the company. This role focuses on customer satisfaction, retention, onboarding support, issue resolution, and continuous improvement of the customer journey within the tech environment.Key...

About the Role:We are looking for Experience Evaluation Specialists to provide valuable insights that help brands enhance their products, services, and customer experiences. Your observations and feedback will play a key role in shaping how businesses interact with their audiences.This is a flexible, remote role where you can participate in research...

Key RespnsibilityDevelop and implement the organization's customer experience strategy. Design and optimize end-to-end customer journeys, from onboarding to renewal.Lead customer retention, adoption, and loyalty initiatives.Establish Voice of Customer (VoC) programs and leverage customer insights to drive improvements.Monitor customer satisfaction, service...

Company DescriptionAt GIGL we pride ourselves as being Africa’s Leading Logistics Company. Founded in 2012, we belong to a distinguished class of logistics companies with a clear defined market path across Africa.We are expanding rapidly with scores of local branches in Nigeria, Ghana and United States of America with a wide robust global network providing...

About us Ranked in 2024 by the Financial Times, Moniepoint is Africa’s fastest growing fintech, trusted by over 10 million business and individual accounts, processing billions of Naira’s in transactions monthly. Our mission is to enable financial happiness for every African, everywhere. About this role The CX Researcher is responsible for conducting...

Job Title: Lead ERP Location: Ogun State Sector: FMCG Workmode: Fulltime Job Responsibilities: Provide technical support to business users on basic front and back-end application issues resolution. Support the Installation of ERP software and ensure seamless integration with IT systems. Perform in-depth analysis of MS Navision...

Job Title: Marketing Strategist (Agency experience) Location: Lagos (Hybrid) Salary: ₦450,000 NET monthly About the Client MarketEdge is a full-scale marketing consultancy and fractional CMO agency that works with startups, growing brands, and legacy businesses to build marketing strategies that drive growth. From brand development to sales funnel...

Customer Service & Guest ExperienceAre you a customer-focused professional with strong communication skills and a passion for delivering excellent customer experiences? Do you thrive in fast-paced environments and enjoy helping customers, resolving issues, and ensuring every guest has a smooth experience?Our client is seeking a Operations & Customer...

Company DescriptionOur client is a new hospital located in Okija, Anambra State, Nigeria, built and equipped according to world-class international standards and being developed to be one of the world’s foremost pediatric health-care institutions. The hospital aims to be Nigerian’s leading health-care centre dedicated to advancing children’s health...

Company Description The Client is an operator specializing in Oil & Gas projects. As part of the service scope, the role will enable successful adoption of the affiliate’s digital and innovation initiatives by coordinating change planning, stakeholder engagement, communications, capability building and readiness activities, while monitoring adoption and...

DescriptionAs Product Design Lead, you will spearhead Renmoney’s design transformation, creating a cohesive design language that enhances customer trust and drives business growth. Leading a team of  product and brand designers, you will champion a scalable Renmoney Design System, deliver intuitive and accessible user experiences, and collaborate with...

Company DescriptionOur client is a visionary healthcare management organization at the forefront of modernizing and elevating secondary healthcare delivery in Imo State, Nigeria. Recently reconstituted to enhance operational efficiency and administrative excellence, this dynamic institution is committed to ensuring that residents across the state have access...

Company DescriptionCommerce is becoming ever more digital, the way we sell, buy and exchange value is changing faster than ever. Buyers want more convenient ways to buy, pay for products/services, and engage businesses while Sellers want more control over how they sell, manage their business, engage their customers and collect customer data. Bumpa is...