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Team Lead, Data Center Operations
3 months ago
Duties and Responsibilities
- Ensure adequate management of all data centre operations by adhering to all set Service Level Agreements on all Key Performance Indicators.
- Negotiate with Service providers, ensuring delivery of efficiencies
- Capacity and Property Management and cost savings as well as conducting capacity planning, general capacity reviews, driving infrastructure efficiencies across the various
- Implementation of heat and smoke detection and fire suppression to fully achieve efficiencies and compliance to IPNX standards
- Ensure adequate cooling and power availability at all Data Centres, Collocated sites and all Central Office locations.
- Support the implementation of a Disaster Recovery Plan for infrastructure facilities and ensure the processes used for facilitating recovery are more flexible, context based and collaborative
- Activate and coordinate a Disaster Recovery Plan DCP support function and processes that are scalable and based on demonstrated recovery needs
Requirements
- University Degree in Telecommunications / Electrical Electronics Engineering/Computer Science 2.2/Upper Credit Minimum
- Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between
- 3+ years’ experience in Telecommunications Operations management
- 3+ years’ in operation support, installations and commissioning
- Proven experience of working with multiple suppliers/vendors/ partners
- Advanced knowledge of mobile telecommunications network architecture/technologies
- Sound understanding of project management
- Proficient at report writing, creating and presenting presentations
- Ability to propose systems design and configuration improvements
- Negotiation, facilitation and consensus building skills
- Capable of supporting hundreds of systems both virtual and physical
- Good communicator and able to clearly articulate complex issues and technologies
- Advanced knowledge of mobile telecommunications network architecture/technologies
- Knowledge of Data Centre management will be an advantage.