Data Centre and Facilities Operations Manager
2 weeks ago
Function: Managing Data Centre and Facilities Operations
Reporting to: Head Tx/Core & Facilities
Travel Frequency: Occasionally
Work Schedule: 8:00 AM - 5:00 PM
Division: Infrastructure
Department: Facilities
Job Grade: Permanent
Location: Lagos
Salary: 6-8 Million Annually
Purpose of the JobThe Team Lead, Facilities is responsible for the management and maintenance of the company's asset portfolio, ensuring compliance with statutory and legislative requirements.
The role involves providing leadership in operations and maintenance for data centers and network facilities, ensuring the highest levels of operational excellence, KPI targets, and cost efficiency.
This position also oversees the acquisition, management, and upkeep of network facilities and physical infrastructure, including data centers and Base Transceiver Station (BTS) sites.
Key ResponsibilitiesData Centre and Environment ManagementEnsure effective management of all data center operations, adhering to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Negotiate with service providers to deliver efficiencies and cost savings.
Implement and oversee heat, smoke detection, and fire suppression systems.
Capacity and Property ManagementEnsure 99.5% power and cooling availability at all data centers and central office locations.
Manage collocation and facility contracts, enforcing penalty clauses where necessary.
Conduct capacity planning and reviews to drive infrastructure efficiency.
Stakeholder and Contractor ManagementOrganize monthly governance meetings with service providers to review performance and address areas for improvement.
Manage contractors to ensure service delivery aligns with contract terms and oversee timely processing of payments.
Business Continuity and Disaster Recovery PlanningDevelop and implement business continuity plans (BCP) and disaster recovery plans (DCP) for infrastructure sustainability.
Conduct risk assessments and ensure statutory compliance of assets and services.
Innovation and Process ImprovementRequirements:
Minimum of 4 years' experience in telecommunications operations management.
Proven experience working with multiple suppliers/vendors/partners.
Significant experience in developing and implementing FM strategy, plans, and systems.
Educational Qualifications:
University degree in Telecommunications, Electrical Electronics Engineering, or Computer Science (minimum 2.2/Upper Credit).
Technical Skills:
Expertise in telecommunications operations management, with 4+ years of experience in operations support, installations, and commissioning.
Advanced knowledge of mobile telecommunications network architecture and data center management.
Proficient in project management, report writing, and creating presentations.
Strong negotiation, facilitation, and consensus-building skills.
Application Process: Interested candidates should send their CVs to hiring@mysigma.io Using the job title as the subject.
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