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Senior Operations Officer

3 months ago

Abuja, Nigeria Synapse Services Full time

ABOUT THE COMPANY

Synapse Services is a privately owned and managed Center for Psychological Medicine with the head office in the heart of Nigeria. We provide first class psychological and psychiatric care as well as treatment of addictions, with a range of therapeutic programs suited to individual needs. Our purpose is to make timely and long lasting difference in the lives of individuals and families we support. Our treatment programs have mainly been developed by clinicians working in America, United Kingdom and Nigeria. We currently treat over 45 conditions across all our treatment sites. We also have International professionals who work with locally based clinicians for specialised assessments in areas where we struggle to find expertise in the local community or country.

JOB SUMMARY

Minimum of 3 years experience working in a similar role preferably in a healthcare sectorNational Diploma/HND in Engineering, Project Management or any related disciplineCertifications in HSE or Procurement and Supply Management are desiredProactive, Willingness and ability to learnComputer literacyExcellent communication skillsA valid driver's license and the willingness to travelAbility to work under pressure and handle multiple projects simultaneouslyMust have availability to work weekends and off-hoursMust be able to lift heavy objects.

RESPONSIBILITIES

Day-to-day delivery of all facilities operations working with the locality admin and central office.Keep a database of equipment detailing Purchase Info, Specifications, Warranty, and manuals.Ensure equipment (Vehicles, Inverters, Air conditioners, Generators etc.) work optimally.Be actively involved in the procurement, repair and maintenance process:Source for technicians/engineers/vendors/3rd Party service providers,Obtain multiple quotes/invoices/bids, compare, and negotiateInitiate requests for approval,Inspect the supply/repairs and ensure the delivery note/work completion form is filled and properly filed.Assist the organization in keeping operations costs in check.Make requisitions for Office Supplies, Store Items, and Food Items and ensure stock controls are in place.Facility Management:Work with Security Guards, Cleaners, Drivers and other operational staff to ensure service runs smoothly.Ensure the facility and its environs are kept clean and tidy; overgrown shrubs and grass are trimmed using lawnmowers and hedge trimmers.Inspect the Facilities (Building, Equipment, Furniture & Fittings) regularly, identify issues if any and perform minor on-site repairs.Manage relationships with Artisans, Vendors, Contractors and all service providers.Provide day-to-day operational assistance to departments and employees with concerns and or complaints.Ensure there’s a coordinated system for staff to document all operational requests/complaints affecting service delivery using the Complaints Book.Maintenance:Implement the maintenance schedule to ensure the periodic maintenance/servicing of all facility equipment and update the routine maintenance log as needed.Coordinate and oversee Installation, Repair and maintenance activities and ensure that work is completed on schedule and in line with work orders.Be handy and possess demonstrated competency in one or more of the following:Basic electrical fault finding and repairPlumbing repair and installationAir Conditioning Servicing and elementary fault findingOther:Maintain accurate Records, regularly update Logs and prepare relevant Weekly/Monthly Reports.Be in charge of making subscriptions/renewals (Internet, Cable TV (DSTV), Water, etc.)Represent the organization in neighbourhood groups and tenancy meetings.Ensure the facility is fully compliant with legal, health and safety requirements and regulations and best practices.Undertake other duties as required

REQUIRED SKILLS

Equipment and tool maintenance, Engineering, Communication, Procurement, Security operations

REQUIRED EDUCATION

Diploma, Associate's degree