Operations Manager
Found in: beBee S NG - 1 month ago
Job Overview:
- We are seeking a dynamic and experienced General Manager to lead and oversee the daily operations of OUR CLIENT. The General Manager will play a pivotal role in managing our creative team, developing, and executing business strategies, and maintaining our brand's reputation for creativity and sustainability.
Key Responsibilities:
Team Leadership
- Lead, inspire, and mentor a diverse team of designers, tailors, artisans, and support staff.
- Foster a collaborative and creative work environment that values innovation and craftsmanship.
- Set performance expectations, provide regular feedback, and support professional development.
Operational Excellence
- Oversee the entire production process, ensuring quality, sustainability, and ethical practices.
- Manage inventory, stock levels, and supply chain logistics, focusing on sustainable sourcing.
- Implement effective cost control measures while maintaining uncompromised quality standards.
Client Relations
- Build strong relationships with clients, partners, and key stakeholders.
- Ensure exceptional customer service and address client inquiries or concerns.
- Seek feedback from clients to improve product offerings and customer experience continuously.
Budget Management:
- Prepare and manage budgets, track expenses, and report on financial performance.
- Make data-driven decisions to optimize resource allocation and ensure financial sustainability.
Brand Promotion and Sustainability
- Represent OUR CLIENT at industry events, fashion shows, and sustainability initiatives.
- Collaborate with the marketing team to develop and execute marketing and advertising campaigns that align with our brand's values.
- Promote and champion sustainable fashion practices and ethical sourcing throughout the organization.
Qualifications:
- Bachelor's degree in Fashion Design, Business Management, or a related field. Master's degree is a plus.
- Proven experience in fashion house management, including team leadership and brand development.
- Strong understanding of fashion industry trends, sustainable fashion practices, fabrics, production processes, and quality control.
- Exceptional organizational, communication, and interpersonal skills.
- Proficiency in using relevant software and tools for inventory management and financial analysis.
- Demonstrated ability to manage budgets and achieve financial goals.
- Creative and innovative mindset with a passion for African fashion and design.
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
- Strong leadership qualities and the ability to inspire and motivate a diverse team.
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