Relationship Officer at Mezcredit Finance Limited

Found in: beBee S NG - 4 weeks ago

Lagos, Nigeria Mezcredit Finance Ltd Full time

Responsibilities

Achieve growth within the Key performance indicators; liability and risk asset generation, account opening, income generation, and e banking product offeringsEvaluate credit worthiness of customers by processing loan applications and documentationMonitors active loans and enforce collection and recoveriesEnsures the achievement of all budget parametersDevelop referral networks and cross-sell products and servicesEnsures a high level of customer satisfaction through excellent customer engagement and service delivery.Actively seek out new sales opportunities through cold calling, networking and referralsExpedites the resolution of complaints to maximize satisfaction and boost customer service experienceAchieve a healthy portfolio and deposit mixExecutes marketing strategy and develop marketing campaignsEnsures compliance with all internal policies and regulatory guidelinesMonitors competition by gathering current marketplace information on pricing, products, etc.Recommends changes in products, service, and policy by evaluating results and competitive developments.Identify potential loan markets and develop referral networksPerform any other duties as may be assigned by Management


Requirements:

HND/BSc/ in social science or any other related courseEvidence of completion/ exemption of/from NYSC

Experience

Previous experience in a marketing role is an advantage

Skills

Demonstrated ability to communicate, present and influence credibly and effectively at all societal levels.Proven ability to drive the sales processStrong business sense and industry expertiseBasic understanding of sales principles and customer service practicesFriendly, helpful, confident and engaging personalityExcellent communication and interpersonal skillsAbility to work in a goal-oriented environmentAbility to work in a teamStrong planning, organizational and time management abilitiesProficient in the use of MS Office suit

Method of Application Interested and qualified candidates should apply using the Apply Now button below.

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