Customer Relationship Officer

Primary GoalTo cultivate and maintain strong, lasting relationships with clients to drive customer satisfaction, increase customer loyalty, enhance brand reputation, maximize customer lifetime value, reduce customer churn, and drive business growth.ResponsibilitiesBuilding and maintaining relationships with clients through regular communication, meetings,...

ABOUT THE COMPANYFidelity Bank is a full-fledged commercial bank operating in Nigeria, with over 7.2 million customers who are serviced across its 250 business offices and various other digital banking channels.JOB SUMMARYQualification Minimum educational level: Bachelor's Degree in Social Science or Humanities or HND with a Master's DegreeExperience:...

Job SummaryWe are looking to hire experienced and talented Relationship Manager with good deposit mobilization & customer acquisition skills.ResponsibilitiesBuild relationship with clients to promote, and engage Samovic Homes and Properties products.Ensure satisfactory service delivery to all customers and address their inquiries promptly.Generate sales...

ABOUT THE COMPANYABOUT USAscentech services ltd is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business through our core...

Job DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...

Job Description / Core DutiesCross-sell all the financial products of the Group: - Liability generation, Loans and Leases, Shares/Stocks/Bonds Federal, State & Corporate, Treasury Bills, FGN Savings Bonds, FX etc.Formulate and implement a strategy to increase the pool of HNIs the Group transacts withPitch for business relationships with Local corporations,...

JOB SUMMARYThe SME business development manager will be responsible for establishing and maintaining strategic partnerships to scale up loan origination for the organization.REQUIREMENTSRequired: 3 years sales and business development experience in banking or fintech companiesPreferred: experience delivering on targets, reporting and presentation skillsThis...

ABOUT THE COMPANYDynamicPlus Advisory is a professional consultancy that provides strategic and cost effective business solutions to start-ups as well as small and medium sized businesses by Studying their businesses, understanding their individual needs, and providing them with the necessary customized solutions to their Human Resources needs.JOB...

JOB SUMMARY Relationship Manager will be a professional responsible for developing and maintaining strong customer relationships, both within the company as well as with outside clients. The candidate will be good at seeking out new business opportunities for the company with the Electricity DISCO within his coverage areas as well as acquiring and retaining...

ABOUT THE COMPANYBeebeejump International Limited is a leading solar power company based in Nigeria, dedicated to providing high-quality solar power solutions for households. Our range of products caters to the diverse needs of our customers, and we offer professional solar installation services across Nigeria. Our motto is "Making life easier with...

Job DescriptionWelcomes patients and visitors by greeting patients and visitors, in person.Optimizes patients' satisfaction, consultant time, and treatment room utilization by scheduling appointments in person and facilitating reminder of scheduled appointments.Keeps patient appointments on schedule by notifying doctors of patient's arrival; reviewing...

Key Responsibilities:Client Relationship Management: Build and maintain strong relationships with key clients, understanding their business needs, challenges, and goals. Serve as the primary point of contact and trusted advisor for clients, ensuring exceptional service delivery and customer satisfaction.Account Growth and Retention: Identify opportunities...

JOB DESCRIPTIONProvide support to clients by responding to inquiries and resolution of querries via calls and social media platforms.Build and and maintain positive relationships. QUALIFICATIONSB.Sc. or it's equivalent in a related discipline1-3 years of experience in customer serviceExcellent oral and written communication skills, with a professional and...

ABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...

Job SummaryAs the Customer Service Associate, you will be at the forefront of servicing our clients.Your role will entail maintaining and strengthening new and existing client relationships by providing excellent customer success.Customer Success is a critical point of contact for our customers whhave questions, issues, or feedback, swe're looking for an...

Job Overview:We are looking for a dynamic and skilled Customer Service Representative to join our team on a full-time, permanent basis. As a Customer Service Representative, you will be the initial point of contact for our clients and will play a vital role in ensuring their satisfaction with our products and services.Key Responsibilities:Respond to customer...

ROLE SUMMARYResponsible for ensuring the organization obtain better brand recognition and financial growth for all its PTSP Business.DUTIES AND RESPONSIBILITIES Provide Leadership for ITEXs PTSP line of business.Responsible for the PROFIT & LOSS of the PTSP Business.Oversee the PTSP business performance by evaluating and improving sales.Facilitate client...

ABOUT THE COMPANYFirst Bank of Nigeria Limited, is a Nigerian multinational bank and financial services company headquartered in Lagos Nigeria. It is the premier bank in West Africa with its impact woven into the fabric of society.JOB SUMMARYJob Requirements Candidates should possess an HND / BSc in any discipline Must have 1-7 years of Relative Banking...

JOB OBJECTIVESVerification and Monitoring of Account Maintenance Activities with specialization to Customer Information Update from Branches on IBPS AMO, AML1 DAR queuesDUTIES & RESPONSIBILITIESCo-ordinate Customer Data Management And Compliance Support Officers in the effective capturing of all Customer Information Updates processed through IBPS while...

ABOUT THE COMPANYCreditRegistry is Nigeria's Largest Credit Bureau. We empower you to achieve your financial goals with our high-performance credit information products and services.JOB SUMMARYEducational Qualification BSc Degree or HND in any discipline.Requirements: An impressive track record of achieving sales targets Excellent communication skills (oral...