Product Sales Officer
1 month ago
ABOUT THE COMPANY
About ProvidusBank ProvidusBank is licensed by the Central Bank of Nigeria as a commercial bank. This means we are authorised to provide banking services to individuals and businesses. We have strong IT infrastructure and digital channels which we deploy to provide exceptional service to our customers so they can achieve their objectives. Our Vision To build an enduring and sustainable customer-focused financial institution. Our Mission To provide our customers with unique experience, be their preferred financial partner and nurture the attainment of their objectives. Our Business Profile ProvidusBank is an innovative financial institution that provides personal, private, corporate, commercial and digital banking products and solutions. Our tailored financial services delivery includes: Business Advisory, Portfolio Management, Personalised Relationship Management, Fast-tracked Service delivery and Self-service solutions. ProvidusBank competitive advantage in Private, Institutional, Business and Personal Banking is driven by the philosophy to create support and value for Institutions, Agencies, SMEs and HNIs. Our business development strategy also focuses on developing expertise and collaborating to improve the non-oil (emerging) sector of the Nigerian Economy, which includes but not limited to Agriculture, Mining, Hospitality, E-commerce, and Art & Entertainment. At ProvidusBank, we believe that the New World of Fast, Smart, Personal, and Borderless banking relationship is here. We are therefore inspired by our Future Forward Banking ethos to make life (at work and leisure) more exciting for our partners with the use of cutting-edge technology that delivers best-in-class customer satisfaction.
JOB SUMMARY
Requirements Minimum of Bachelor's Degree in Business, Marketing, Management, or related field A Master's Degree is an added advantage. Minimum of 5 years of sales experience in the financial sector.
RESPONSIBILITIES
Job Summary As a Product Sales Officer for the International Payment and Remittance Team, the team will be responsible for developing and managing innovative payment and remittance solutions that facilitate seamless cross-border transactions. The role will involve overseeing the entire product lifecycle, from ideation and development to launch and ongoing optimization.Duties Develop a clear and compelling product vision for international remittance services tailored to the Nigerian market. Identify opportunities for growth, differentiation, and competitive advantage within the remittance space. Align product strategy with the company's overall business goals and objectives. Conduct market research to gain deep insights into customer behaviours, preferences, and pain points related to remittance services in Nigeria. Collaborate with cross-functional teams, including engineering, design, compliance, and marketing, to define product requirements and specifications. Drive the end-to-end product development process, from ideation to product launch and beyond. Oversee the product lifecycle, regularly updating and enhancing offerings based on customer feedback and market insights. Growing and managing remittance products to achieve set goals. Supervises the Remittance Group and Money transfer helpdesk to ensure branch issues are promptly attended to. Growing and managing remittance products to achieve set goals. Supervises the Remittance Group and Money transfer helpdesk to ensure branch issues are promptly attended to. Analyse competitor offerings, market trends, and regulatory developments to stay ahead in the industry. Benchmarking competition and improving on service standards Establish key performance indicators (KPIs) to measure the success of remittance products and track their performance over time. Use data analytics to make data-driven decisions and optimize product features and marketing efforts. Improving existing process to enhance efficiency in service delivery. Champion a customer-centric approach in product development and continuously seek to improve the user experience.
REQUIRED SKILLS
Market research, intelligence, Competitor and market analysis, Business development, Business strategy, Marketing
REQUIRED EDUCATION
Bachelor's degree
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