Hotel Housekeeper

Found in: beBee S NG - 2 weeks ago

Ibadan, Nigeria TACADE Consulting ltd Full time

Job Responsibilities

  • Replace used amenities in guest rooms.
  • Fold terry, make beds, and ensure bathrooms are clean.
  • Remove trash, dirty linens and room service items.
  • Provide clean linens and terry for dirty ones.
  • Answer immediately to requests from guests, as well as from other departments.
  • Load cart with supplies such as linens and move it to the required areas.
  • Enter guest rooms by adhering to proper procedures and ensure they are vacant.
  • Perform a check on all room appliances to ensure they are in good working condition.
  • Adjust furniture, desk items, and appliances when necessary.
  • Dust furnishings and walls and remove marks from them.
  • Carry out floor care duties in the hallway and guest rooms, and vacuum carpets where necessary.
  • Adhere to all safety, security and company procedures and policies.
  • Provide an immediate report of any safety hazards, injuries, maintenance problems, or accidents to the house keeping supervisor.
  • Keep uniform clean and make sure to appear professional always.
  • Ensure company standards are followed in welcoming and acknowledging all guests.
  • Expect the service needs of guests and provide them even before called upon to do so.
  • Genuinely appreciate and thank guests for their visit.
  • Apply professional language in communicating with guests and other people.
  • Greet guests and take care of requests
  • Communicate issues to next shift. Complete required paperwork.
  • Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of guest.
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.

Requirements

  • Candidates should possess relevant qualifications with 2 - 6 years relevant work experience.

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