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Events / Operations Manager

4 months ago

Lagos, Nigeria Elvaridah Full time

Job Summary:

  • The Events/Operations Manager is responsible for planning, coordinating, and executing variety of events, ensuring seamless operations and exceptional experiences for participants.
  • This role involves managing all aspects of event logistics, from initial concept through post-event analysis, and overseeing the operations team to ensure efficient and effective event delivery.

Key Responsibilities:

Event Planning and Coordination:

  • Develop, plan, and execute a wide range of events, including corporate functions, conferences, seminars, trade shows, and social events.
  • Collaborate with clients to understand their needs and objectives, and provide creative solutions to meet those requirements.
  • Create detailed event plans, timelines, and budgets, and ensure adherence to these plans.

Logistics Management:

  • Coordinate all logistical aspects of events, including venue selection, catering, transportation, accommodation, audiovisual requirements, and event materials.
  • Negotiate and manage contracts with vendors, suppliers, and venues to secure the best terms and ensure quality service delivery.
  • Oversee the setup, execution, and breakdown of events, ensuring all elements run smoothly and efficiently.

Team Leadership:

  • Lead and manage the operations team, providing guidance, support, and motivation to ensure high performance and accountability.
  • Delegate tasks effectively, monitor progress, and provide feedback to team members.
  • Foster a collaborative and positive team environment, promoting continuous improvement and professional development.

Budget Management:

  • Develop and manage event budgets, ensuring cost-effective use of resources and adherence to financial targets.
  • Monitor expenses and financial performance, providing regular reports to senior management.
  • Identify opportunities for cost savings and efficiencies without compromising event quality.

Stakeholder Communication:

  • Maintain strong relationships with clients, stakeholders, and partners, ensuring clear and effective communication throughout the event planning and execution process.
  • Provide regular updates to clients and senior management on event progress, issues, and outcomes.
  • Address and resolve any issues or challenges that arise during the event planning and execution process.

Post-Event Evaluation:

  • Conduct post-event evaluations to assess success and areas for improvement.
  • Collect feedback from clients, participants, and team members, and use this information to enhance future events.
  • Prepare detailed post-event reports and present findings to senior management.

Qualifications:

  • Bachelor's degree in Event Management, Hospitality, Business Administration, or a related field.
  • 4 years Proven experience as an Events/Operations Manager or in a similar role.
  • Strong organizational and multitasking skills, with the ability to manage multiple events and projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients, vendors, and team members.
  • Leadership and team management experience, with the ability to motivate and guide a diverse team.
  • Strong negotiation and contract management skills.
  • Proficiency in event management software and tools.
  • Ability to work under pressure and handle challenging situations with professionalism and composure.
  • Flexibility to work irregular hours, including evenings and weekends, as required by event schedules.