HR Business Partner
2 weeks ago
ABOUT THE COMPANY
mDoc makes it easier to live a healthier, happier life. Managing an illness or a long-term disease such as Diabetes or Hypertension can be challenging especially when you are confronted with the realities of daily living in the African context. Using evidence-based person-centered approaches, mDoc has developed a platform of 24/7 support for you. From helping you keep a secured centralized repository of your healthcare information, to connecting with different types of practitioners such as nutritionists and coaches to help with your health goals to helping you navigate where to find quality in-person healthcare we have got you covered.
JOB SUMMARY
mDoc needs knowledgeable and dynamic problem-solvers to be part of the firm through its next stage of development.As the HR Business Partner, governance and accountability spans multiple areas within the firm including, finance and operations, as well as the crafting and deployment of people and operational-based policies, tools that enable our team to effectively manage and deliver on critical milestones.This includes expansive stakeholder management among our clients, partners, and subcontractors.In this position, you will report to the Office and Hub and work in concert with the management team to contribute to accelerate mDoc’s growth.Since this is a digital company, you will be expected to learn and become an expert and role model in the use of technology for project management, and delivery and oversight.We are looking for real problem-solvers, who actively work to figure out solutions.We are looking for communicators who understand the value of communication and pushing on behalf of the company.RequirementsBachelor's Degree in Operations, HR, Management, Business,etc requiredMaster's Degree preferredExperience in an international company strongly preferred.Over 7 years of experience in an HR or operations roleExperience with technology tools for HR, Operations or Project ManagementA problem-solving way of thinking. We are looking for you to come with an ability to solve problems.Experience and understanding of health and healthcareDemonstrated experience in a similar role for a minimum of five yearsExceptional communication, presentation and organizational skills.Experience in using technology platforms for project planning.Comfort in working with a global team and in a startup environment.A recognition that mDoc is an early-stage startup so we work around the clock and are looking for you to work quickly and efficiently.A willingness to work super hard and problem-solve as a collective.
RESPONSIBILITIES
People and General Operations:Analyze data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or business opportunitiesLead, manage, and execute organization design efforts and help to create and execute a talent management strategy across business lines and help to lead change management projectsEnsure the organizational structure for the business is deployed efficiently and effectively to optimize the startup organizationOversee execution of office and hub renovationIdentify the critical roles and develop meaningful and diverse succession plansIdentify opportunities to architect effective and dynamic organizational designs and development interventions, promoting efficiency and team engagement.Develop recommendations for organizational design and effectiveness to support scaleWork with supervisor and leadership to set up the office and hubs and ensure a standard operating procedure of high quality and person-centred focusProactively support and help to drive the startup operational structures required so that mDoc is functioning optimally from a regulatory and financial perspective.Actively analyze business analytics to advise organizational priorities and decision-making pertaining to staffing, business development, and revenue growthOversee development of strategic expansion of core operational functions including service provider selection e.g. office/hub wifi, cleaning and negotiationLeverage inhouse tools to facilitate KPI and performance management process amongst teamOversee the process staff and consultant expenses in line with the office policiesFacilitate weekly staff meetings (and work with operations associate) on other meetings as needed for hub and digital. Leverage Jira for meeting notes, owner assignment and timelines.Oversee refinement and implementation of HR policies, procedures, and guidelines. These will include topics such as health and safety, data protection, and security, onboarding, and Help to research and develop these where nonexistentWork to ensure that that the program staff and consultants adhere to these policies, procedures and guidelines and surface any challenges or barriersHelp to develop recognition and rewards for staffOversee new hire on-boardingSupport the cultivation of the culture of lean and continuous improvement within the team, engaging them to be an active part of the company’s evolutionGeneral activities as required by the management teamWork with teams to ensure clinical, behavioral, digital, quality training and mentoring programs are optimally developed and delivered.Track progress and ongoing fidelity monitoring of the implementation and rollout of new processes and workflows with the care teamBuild, edit, document, and codify workflows for our internal knowledge management platformActively develop, implement, monitor and evaluate community-based screening and hub workshop activities in partnership with staff.Additional job functions and general activities as required by the management team
REQUIRED SKILLS
Project management, Human resource and personnel development, Quality management, Ability to coordinate
REQUIRED EDUCATION
Bachelor's degree
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