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Customer Service Executive
2 weeks ago
Job Description:
- Responding promptly to customer inquiries through telephone calls and emails, handle customer complaints and provide appropriate resolution in a timely manner.
- Ensure customer satisfaction and provide professional customer support.
- Qualify and build prospects database for Sales team.
- Present ideas and recommendations for improving customer care and experience.
- Prepare and send reports on assigned accounts weekly.
Requirement:
- B.Sc. / HND in Economics, Marketing, Business Administration, or any relevant degree.
- 1 - 3 years Customer Service, Customer Support or Telemarketing experience.
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