Customer Experience Officer

To Carry Out Your Role...You'll dissect customer data on everything from purchase to engagement to churn, uncovering trends and painting a clear picture of the customer journey.Become a customer journey cartographer, mapping out each touchpoint and identifying pain points or opportunities to delight customers.Collaborate with teams across the company to...

To Carry Out Your Role…You'll dissect customer data on everything from purchase to engagement to churn, uncovering trends and painting a clear picture of the customer journey.Become a customer journey cartographer, mapping out each touchpoint and identifying pain points or opportunities to delight customers.Collaborate with teams across the company to...

ABOUT THE COMPANYWe want to change what it means to be an entrepreneur by giving entrepreneurs a new name, one that commands utmost respect and adoration. We want entrepreneurs to see themselves as deserving of high esteem and such entrepreneurs must be quick to separate themselves from mere hustlers. When entrepreneurs associate with our brand, they must...

ABOUT THE COMPANYWe want to change what it means to be an entrepreneur by giving entrepreneurs a new name, one that commands utmost respect and adoration.We want entrepreneurs to see themselves as deserving of high esteem and such entrepreneurs must be quick to separate themselves from mere hustlers. When entrepreneurs associate with our brand, they must...

Job DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...

Job DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...

ABOUT THE COMPANYBeebeejump int'L limited is a solar power company in Nigeria that provides quality household solar power solutions. The products cover the needs of multiple levels of users. We also offer solar installation service all over Nigeria. "Easy life with electricity"!JOB SUMMARYQualifications Minimum OND, HND, BSc in any related course At least 1...

Function: Customer Advocacy Reporting to: Head, Corporate Customer Care Location: Lagos Travel Frequency: Rarely Purpose of the Job The Corporate Customer Care role will manage /develop client relationships with existing and new clients by ensuring customers are satisfied through consistent advocacy resulting in profits for the organization. To deliver...

Respond promptly and courteously to customer inquiries through various channels (phone, email, chat, etc.). Provide accurate and helpful information to address customer questions, concerns, and complaints. Assist customers in navigating products or services, resolving issues, and ensuring a positive customer experience. Process customer orders, ensuring...

Job DescriptionWe are looking for smart and active speaking customer service agents to join our team. The ideal candidate loves talking to people, is customer-centric, and proactively solves issues. You will be responsible for converting prospects to buying customers, managing customer accounts, and providing solutions to customer...

Job DescriptionWe are looking for smart and active speaking customer service agents to join our team. The ideal candidate loves talking to people, is customer-centric, and proactively solves issues. You will be responsible for converting prospects to buying customers, managing customer accounts, and providing solutions to customer...

ABOUT THE COMPANYBeebeejump International Limited is a leading solar power company based in Nigeria, dedicated to providing high-quality solar power solutions for households. Our range of products caters to the diverse needs of our customers, and we offer professional solar installation services across Nigeria. Our motto is "Making life easier with...

Job DescriptionResponsibilities:Respond to inquiries and provide information to clients regarding visa requirements, processes, and application procedures.Process visa applications accurately and efficiently, ensuring all required documents are submitted and in compliance with relevant regulations.Communicate with clients to gather necessary information and...

Job DescriptionResponsibilities:Respond to inquiries and provide information to clients regarding visa requirements, processes, and application procedures.Process visa applications accurately and efficiently, ensuring all required documents are submitted and in compliance with relevant regulations.Communicate with clients to gather necessary information and...

Job RoleDevelop and design engaging and interactive training courses using e-learning authoring tools.Upload and organize training materials, resources, and assessments on the LMS platform.Customize and configure the LMS system to meet the organization's training needs and requirements.Monitor course enrollment, progress, and completion metrics to assess...

Primary GoalTo cultivate and maintain strong, lasting relationships with clients to drive customer satisfaction, increase customer loyalty, enhance brand reputation, maximize customer lifetime value, reduce customer churn, and drive business growth.ResponsibilitiesBuilding and maintaining relationships with clients through regular communication, meetings,...

Primary GoalTo cultivate and maintain strong, lasting relationships with clients to drive customer satisfaction, increase customer loyalty, enhance brand reputation, maximize customer lifetime value, reduce customer churn, and drive business growth.ResponsibilitiesBuilding and maintaining relationships with clients through regular communication, meetings,...

Key RolesWe are looking for an experienced and business-oriented Sales professional who will deploy strategies to obtain sales leads and develop relationships with key accounts to maximize revenue and client retention.Job Description.Sales persons with at least 5 years of experience managing products in FMCG, Telecoms, Pharmaceuticals etc.Applicant must have...

Key RolesWe are looking for an experienced and business-oriented Sales professional who will deploy strategies to obtain sales leads and develop relationships with key accounts to maximize revenue and client retention.Job Description.Sales persons with at least 5 years of experience managing products in FMCG, Telecoms, Pharmaceuticals etc.Applicant must...

ABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...