![Bayshore Technologies Limited](https://media.trabajo.org/img/noimg.jpg)
Operations Assistant Manager
2 weeks ago
Responsibilities
- Maintain constant communication with customers, vendors and FSEs to ensure proper operations of the organization.
- Develop, implement, and maintain quality assurance protocols
- Increase the efficiency of existing processes and procedures to enhance the company's internal capacity
- Ensure that operational activities remain on time and within budget
- Track staffing requirements, hiring new FSEs as needed
- Oversee activities on site and taking reports.
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional teams to improve proprietary tools and systems
- Work closely with safety departments to ensure that activities remain compliant
- Oversee materials and inventory on site.
- Ensure PPM Planned Preventive Maintenance materials are delivered timely onsite.
- Conduct budget reviews and report cost plans to upper management
Required skills and qualifications
- Two or more years of proven success in an operations management role
- Strong skills in budget development and oversight
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Proficiency in conflict management and business negotiation processes
- Knowledge of business productivity software and an aptitude for learning new applications
Preferred skills and qualifications
- Bachelor's degree or equivalent in operations management, business administration, or related field
- Working knowledge of management software programs
- Strong IT skills, including database development
- Multiple years of financial and account reporting experience
- Ability to communicate to large numbers of employees.
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