Assistant Restaurant Manager

1 month ago

Lagos, Lagos, Nigeria Tharwa Finds Full time

Job Description

  • We are seeking a motivated and experienced Assistant Restaurant Manager to join our team.
  • The Assistant Manager will play a key role in supporting the Restaurant Manager in all aspects of restaurant operations, including staff management, customer service, inventory control, and financial management.
  • The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional dining experiences.

Responsibilities

  • Assist the Restaurant Manager in overseeing daily operations, including opening and closing procedures, staff assignments, and customer service standards.
  • Supervise and train restaurant staff, providing guidance, feedback, and support to ensure optimal performance and adherence to company policies and procedures.
  • Assist with recruiting, hiring, and onboarding new employees as needed.
  • Monitor inventory levels and place orders for supplies, ingredients, and equipment in a timely manner.
  • Ensure compliance with health and safety regulations and sanitation standards at all times.
  • Handle customer inquiries, feedback, and complaints in a professional and courteous manner, striving to resolve issues to the satisfaction of the guest.
  • Assist with the development and implementation of marketing and promotional strategies to drive sales and increase revenue.
  • Prepare reports on sales, inventory, labor costs, and other key performance indicators, analyzing data to identify areas for improvement.
  • Collaborate with the management team to develop and implement policies and procedures to enhance efficiency and profitability.
  • Lead by example, demonstrating a positive attitude, strong work ethic, and commitment to excellence in all aspects of restaurant operations.

Requirements

  • Previous experience in a supervisory or management role in the restaurant industry, preferably in a fast-paced, high-volume establishment.
  • Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
  • Excellent communication and customer service skills, with a focus on building positive relationships with guests and staff.
  • Solid understanding of restaurant operations, including food and beverage service, kitchen management, and front-of-house procedures.
  • Proficiency in computer software applications, including POS systems and Microsoft Office suite.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
  • Food safety certification and alcohol service certification may be required.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
  • Must be 40 years and above.
  • Must be willing to work from Monday - Saturday

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