Program Manager

2 weeks ago


Lagos, Lagos, Nigeria CA Global Full time

Responsibilities

  • Define program/project scope, goals and deliverables of assigned strategic initiatives of FirstBank in collaboration with all stakeholders.
  • Lead and deliver large, complex internal & external engagements that identify, design, and implement creative business and technology solutions for the Bank.
  • Clearly define quantifiable program benefits and ensure a benefits realization plan for the program.
  • Estimate the resources human, financial and technical needed to achieve project goals.
  • Prepare budget proposals, obtain approvals and recommend subsequent budget changes where necessary.
  • Effectively and efficiently manage resources tied to the various projects.
  • Ensure that required approvals are obtained and that adequate documentation is maintained for all program/project expenditures.
  • Develop a holistic Business Readiness and Change Management plan to disseminate information to all stakeholders and the public throughout the program/project life cycle.
  • Effectively communicate project expectations to all stakeholders in a timely and clear fashion.
  • Manage multiple work streams on assigned projects to deliver expected quality within milestones and on budget, including the achievement of the benefits realization plan.
  • Supervise the activities of the Team Leads, Senior Associates, and Associates or other project team members and enabler teams working on assigned projects.
  • Proactively manage changes in project scope, identify potential crisis/risks, and devise contingency plans to provide solutions and take corrective action.
  • Conduct project postmortems reviews and make recommendations Report to identify successful and unsuccessful project elements.
  • Drive insight-infused discussions to enable Project sponsors to best develop and execute against their overall strategy.
  • Apply an in-depth knowledge of organizational structures, operating models, and processes to analyze, assess and improve Project sponsor's business and project requirements.
  • Identify and solve problems objectively using analysis, experience and judgment Identify and transform. opportunities into solutions that drive business value for our internal FirstBank clients.
  • Develop presentations, reports and provide briefings on projects to Management.
  • Leverage cross-geography insights and practitioners to enhance internal FirstBank internal client service delivery.
  • Incorporate financial information when evaluating business opportunities and making recommendations.
  • Participate in the development and presentation of proposals for business development activities.
  • Develop relationships, establish credibility with and instill confidence in internal clients.
  • Articulate how technology enables and differentiates the business and communicate this effectively to Project sponsors and other internal customers.

Requirements: Qualification and Skill

  • Minimum bachelor's degree, with a minimum grade of 2.2.
  • Project Management certification will be an added advantage.
  • Minimum of ten years relevant working experience, covering a range of functional areas.
  • Experience with managing transformation, change management or other strategic projects.
  • Experience with Program Management or Project Management Office desirable.
  • Supervisory experience.

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