Senior Manager, Enhanced Due Diligence

2 weeks ago

Lagos, Lagos, Nigeria Flutterwave Full time

The Role:

  • The Enhanced Due Diligence "EDD" Senior Manager leads personnel executing the company's due diligence policies for both enterprise and SMB business and consumer customer segments. The EDD Manager is responsible for overseeing the collection and assessment of enhanced due diligence customer profiles.
  • The EDD Senior Manager will oversee the review and completion of customer profiles requiring enhanced due diligence, in accordance with Flutterwave policy and procedure, to assess and understand customers' risk profiles to prevent the risk of money laundering, terrorist financing, proliferation financing, fraud, bribery, and corruption.

Responsibilities include, but are not limited to:

  • Execute Flutterwave's Know Your Customer related policies and procedures, including the implementation of enhanced due diligence reviews for both business and consumer customers. Ensure compliance with all policies and procedures relating to customer due diligence as well as regulatory requirements.
  • Lead, mentor, and manage a team of EDD associates. Ensure completeness, accuracy, and timeliness of associates' work product. Evaluate performance based on Key Performance Indicators. Lead team meetings and foster team development.
  • Review customer profiles completed by EDD associates to ensure completeness and accuracy of the due diligence within the customer profile. Return the application/customer profile to the EDD associate if additional research or analysis is required. Ensure customer risk ratings are updated in accordance with procedures.
  • Draft recommended action if the customer exceeds the company's risk appetite. Ensure recommendations clearly articulate the rationale and risk to the organization such that the business can make an informed decision.
  • Escalate any potentially suspicious activity identified to the AML Monitoring and Reporting Manager.
  • Understand red flags and Flutterwave policy and procedures to understand if a customer poses undue risk to the company, such as engaging in an unsupported line of business.
  • Recommend strategies, systems, vendors, and research techniques to enhance the effectiveness and efficiency of the EDD process or enhancing the customer experience.
  • Demonstrate expertise and proficiency in the execution of procedures, conduct quality control on associates' work product, and provide clear and direct feedback to team members to improve quality.
  • Oversee quality control for new hires and quality assurance reviews for experienced hires to continually monitor for quality output of the team, including proper collection and evaluation of customer documentation to assess potential risks.
  • Track and report on team performance as well as trending within enhanced due diligence investigations.
  • Assist in the hiring and training of qualified EDD associates, including overseeing quality control reviews on new hire work.
  • Stay updated on the latest regulatory developments and changes in AML/CTF, particularly with respect to customer due diligence requirements.
  • Identify trends that may require additional training across the organization and/or enhancements to the customer due diligence process

Required Qualifications to be a Waver:

  • Bachelor's degree in Financial Management or Investment Management, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field. Advanced degree preferred.
  • Minimum of thirteen 13 years of experience in in a similar role, preferably in the payment industry. Specific experience with Know Your Customer programs or conducting EDD a must.
  • Strong understanding of the legal, corporate governance, and regulatory environment related to KYC/Customer Due Diligence requirements and jurisdiction specific regulations.
  • Ability to detect and mitigate red flags for potential financial crime, including money laundering, terrorism financing activities, proliferation financing, and fraud as it appears in customer profiles and associated transactional activity.
  • Experience with customer due diligence tools used for identity verification and external research
  • Strong problem-solving skills and the ability to make sound decisions.
  • Ability to work effectively and drive results in a fast-paced environment with exceptional attention to detail.
  • Proficiency in Microsoft Excel.
  • Strong leadership and time management skills, including ability to provide direct feedback, setting clear performance expectations.
  • Ability to manage and prioritize several tasks simultaneously and autonomously.
  • Effective oral and written communication skills, including ability to develop clear and direct recommendations.
  • Proficiency in English required.
  • Professional certifications such as Certified Anti-Money Laundering Specialist CAMS.

  • Customer Due Diligence Officer

    2 weeks ago

    Lagos, Lagos, Nigeria KingMakers Full time

    Role Overview:Have you ever thought of joining a hyper growth startup that's redefining its industry? Look no further We are one of the fastest growing companies in our sector, using innovative technology and solving the hardest problems to bring African sports fans an unrivalled digital sports entertainment experience, online, offline, 24/7.As our CDD...

  • Customer Due Diligence Officer

    4 weeks ago

    Lagos, Lagos, Nigeria KingMakers Full time

    Role Overview:Have you ever thought of joining a hyper growth startup that's redefining its industry? Look no further We are one of the fastest growing companies in our sector, using innovative technology and solving the hardest problems to bring African sports fans an unrivalled digital sports entertainment experience, online, offline, 24/7.As our CDD...

  • Senior Integrity Officer

    2 weeks ago

    Lagos, Lagos, Nigeria African Development Bank - AfDB Full time

    The ComplexThe President, plans, supervises, and manages the business of the Bank Group. Under the direction of the Boards of Directors, the President conducts the business of the Bank and the African Development Fund and manages operations and activities in accordance with the Agreements establishing the African Development Bank and the African Development...

  • Senior Specialist Supplier Diligence and Performance

    7 days ago

    Lagos, Lagos, Nigeria IHS Towers Full time

    Key Responsibilities:Supplier Qualification and Management:Conduct thorough pre-contract award supplier assessments, aligning with company standards.Enforce compliance with the IHS Supplier Code of Conduct across all vendor relationships.Manage and maintain Supplier Master Data and FRx on the system for nominated suppliers, adhering to standard operating...

  • Senior Investment Officer

    2 weeks ago

    Lagos, Lagos, Nigeria CA Global Full time

    ResponsibilitiesResponsible for business development and generating investment pipelineLead the investment process including deal sourcing, initial deal screening, conduct preliminary analysis and evaluation, structuring and due diligence, portfolio management including creating value add opportunities, reporting and exit planning.Deal Screening:Ensure that...

  • Senior Investment Officer

    3 weeks ago

    Lagos, Lagos, Nigeria CA Global Full time

    ResponsibilitiesResponsible for business development and generating investment pipelineLead the investment process including deal sourcing, initial deal screening, conduct preliminary analysis and evaluation, structuring and due diligence, portfolio management including creating value add opportunities, reporting and exit planning.Deal Screening:Ensure that...

  • AML Compliance Manager

    6 hours ago

    Lagos, Lagos, Nigeria HR-EX Consulting Full time

    ABOUT THE COMPANYHR-EX Consulting partners with small businesses looking for affordable HR professional advisory and services. In practice, we operate as an outsourced HR department and provide professional HR services to small businesses at a fraction of the cost of hiring a full-time staff. We are your ideal HR Partner if you:Are looking for expert HR...

  • Portfolio Manager

    4 weeks ago

    Lagos, Lagos, Nigeria Co-Creation Hub CcHUB Nigeria Full time

    Job DescriptionPortfolio Management:Assess portfolio company needs and develop a plan for post-investment supportPlay an active role in the strategy and direction of portfolio companiesWorking closely with the investments lead to manage relationships with the portfolio companies.Design reporting structure and support portfolio companies to improve reporting...

  • Investment Fund Manager

    2 weeks ago

    Lagos, Lagos, Nigeria GTI Group Full time

    Job DescriptionInvestment managers perform various functions as they strive to help their clients make more money.The job description example below provides major tasks, duties, and responsibilities that commonly make up the role of an investment fund manager handling real estate private equity funds:Assess the key risks, weaknesses, and strengths of a...

  • Investment Fund Manager

    4 weeks ago

    Lagos, Lagos, Nigeria GTI Group Full time

    Job DescriptionInvestment managers perform various functions as they strive to help their clients make more money.The job description example below provides major tasks, duties, and responsibilities that commonly make up the role of an investment fund manager handling real estate private equity funds:Assess the key risks, weaknesses, and strengths of a...

  • Senior Legal Associate

    4 weeks ago

    Lagos, Lagos, Nigeria Amy Consulting Full time

    Job DescriptionOur client is currently in need of a Senior Legal Associate with extensive litigation experience.Key ResponsibilitiesOversight responsibility in handling of related litigation matters for the firm.Ensuring client relationships are effectively managed.Overseeing compliance in respect of statutory filings of clients matters.General corporate and...

  • Portfolio Manager

    4 weeks ago

    Lagos, Lagos, Nigeria Co-Creation Hub (CcHUB) Nigeria Full time

    ABOUT THE COMPANYWe are an innovation centre dedicated to accelerating the application of social capital and technology for economic prosperityJOB SUMMARYQualifications 4 years of experience at a leading consulting, private equity, investment banking or venture capital firm Demonstrated business judgment and project management skills Has an in-depth...

  • Compliance Senior Lead

    2 weeks ago

    Lagos, Lagos, Nigeria Paystack Full time

    ABOUT THE COMPANYPaystack is a technology company solving payments problems for ambitious businesses. Paystack's mission is to help merchants in Africa get paid by anyone, anywhere in the world. Over 9,000 of some of the best businesses in Nigeria use Paystack's modern payments gateway, including MTN, Taxify, Domino's Pizza, Smile Communications, Opera, God...

  • Compliance Senior Lead

    4 weeks ago

    Lagos, Lagos, Nigeria Paystack Full time

    ABOUT THE COMPANYPaystack is a technology company solving payments problems for ambitious businesses. Paystack's mission is to help merchants in Africa get paid by anyone, anywhere in the world. Over 9,000 of some of the best businesses in Nigeria use Paystack's modern payments gateway, including MTN, Taxify, Domino's Pizza, Smile Communications, Opera, God...

  • Investment Analyst

    4 weeks ago

    Lagos, Lagos, Nigeria Choice Talents NG Full time

    ABOUT THE COMPANYChoice Talents NG is Nigeria's preferred recruiter, trainer, business consultant, business and employee performance manager, for all category of businesses (small, medium, large, multi-nationals and corporations). Our goal is to help build successful businesses through effective talent, resource and process management.JOB...

  • Senior Associate – Business Advisory

    1 day ago

    Lagos, Lagos, Nigeria Aluko & Oyebode Full time

    JOB SUMMARYThis role will play a vital role in providing comprehensive legal advice and strategic guidance to our clients across various industries. Collaborating with a team of skilled professionals, including partners and associates, you will contribute to delivering exceptional legal services while fostering the growth and success of our firm.KEY...

  • Associate, Strategic Risk Program Management

    4 weeks ago

    Lagos, Lagos, Nigeria Flutterwave Full time

    JOB SUMMARYRequirementsRequired competency and skillset to be a waver: Bachelor's Degree in Finance, Business, Risk Management or a related field; Master's degree or Professional Certifications are a plus. Proven 4+years of experience in project management, consulting, risk management, or related roles within the fintech or financial services industry....

  • Investment Analyst

    4 weeks ago

    Lagos, Lagos, Nigeria HR-EX Consulting Full time

    ABOUT THE COMPANYHR-EX Consulting partners with small businesses looking for affordable HR professional advisory and services. In practice, we operate as an outsourced HR department and provide professional HR services to small businesses at a fraction of the cost of hiring a full-time staff. We are your ideal HR Partner if you:Are looking for expert HR...

  • Contract Manager

    4 weeks ago

    Lagos, Lagos, Nigeria Schneider Electric Full time

    ABOUT THE COMPANYSchneider Electric develops connected technologies and solutions to manage energy and process in ways that are safe, reliable, efficient and sustainable. The Group invests in R&D in order to sustain innovation and differentiation, with a strong commitment to sustainable development.JOB SUMMARYQualifications Bachelors degree and experienced...

  • Relationship Manager, Corporate Banking

    2 weeks ago

    Lagos, Lagos, Nigeria First Bank Full time

    DUTIES & RESPONSIBILITIESInitiate the winning of new accounts and resuscitate dormant relationships.Market bank's products to meet customer needsNegotiate & convince customers to buy the bank's product/servicesManage and deepen relationships with existing customersRemain abreast of the market, industry, competition and regulatory developments to contribute...