Customer Due Diligence Officer

4 weeks ago

Lagos, Lagos, Nigeria KingMakers Full time

Role Overview:

Have you ever thought of joining a hyper growth startup that's redefining its industry? Look no further We are one of the fastest growing companies in our sector, using innovative technology and solving the hardest problems to bring African sports fans an unrivalled digital sports entertainment experience, online, offline, 24/7.

  • As our CDD Officer, you will be a part of the AML function within the Legal & Compliance department. You will be responsible for identifying high risk customers across all jurisdictions we operate in and undertaking CDD and checks in line with the business's predetermined approach. You will also have responsibility for all aspects of Anti Money Laundering and for the weekly review, update and cross-referencing of AML records as well as regular maintenance of these records.
  • You will work closely with the CDD Team Leader to embed the department's strategy, and identify opportunities for improvement in the business's approach. Reporting to the AML Team Leader, you will work closely to drive improvements and support in building knowledge of AML across the business.

What You Will Be Doing:

  • Support management and business areas in the execution of their responsibilities to manage compliance and regulatory risk in terms of AML & CTF
  • Support the sustained improvement of the AML department
  • Review high risk customers and perform CDD checks as required
  • Review PEP/Sanctions/Adverse Media screening results and undertake the necessary actions such as escalating specific queries to the MLRO as required
  • Cross examining systems to identify suspicious activity and trends that suggest unusual activity
  • Work with local & international teams to support in performing customer reviews by acquiring local market knowledge
  • Working and liaising with the different teams within Operations including KYC, Payments, and Customer Services to build strong collaborative relationships
  • Interacting with customers via phone and email to support the AML escalations in gathering appropriate detailed information to help mitigate ongoing risks
  • Utilise information gained through undertaking customer reviews to drive recommendations on how the processes could be improved
  • Facilitate the review and submission of Suspicious Activity Reports SARs
  • Develop and maintain knowledge of the current regulatory requirements appropriate to the jurisdictions which KingMakers operates within.

What You Need for This Role:

  • 3 years' experience working in an AML focused role, preferably in a regulated sector such as banking or gaming
  • Experience of contributing to the development of AML frameworks
  • A background in AML and undertaking due diligence checks on customers
  • Proven experience in a customer facing environment with the ability to demonstrate excellent customer service skills
  • A confident and professional telephone manner with the ability to manage difficult conversations
  • The ability to work proactively and independently whilst prioritizing and managing your own workload
  • The ability to succinctly assess risk and prioritize work accordingly
  • Computer literacy and proficiency in the use of Microsoft Office tools
  • Excellent analytical and problem-solving skills
  • Previous experience or a qualification in AML is preferable but as a minimum you will have awareness and good understanding of the AML framework in Nigeria.

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