Current jobs related to Sales and Retention Officer - Lagos, Lagos - DreamWorks Integrated System Limited

  • Sales Retention Specialist

    3 weeks ago

    Lagos, Lagos, Nigeria Emergency Response Africa ERA Full time

    Job OverviewThe Sales Retention Specialist will focus on maintaining and enhancing relationships with existing clients to ensure their long-term satisfaction and loyalty. The role is key in identifying client needs, and proactively offering solutions that align with our products or services. You will work closely with the commercial teams to resolve issues,...

  • Customer Retention Specialist

    2 weeks ago

    Lagos, Lagos, Nigeria Swift Networks Full time

    Job DescriptionWe are looking for a dynamic retention specialist to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.To be successful as a retention specialist, you should have a persuasive...

  • Sale Officers

    1 month ago

    Lagos, Lagos, Nigeria Lorache Consulting Limited Full time

    Summary:Sales Officer-Fixed Line manage and develop sales of wireless/fixed line internet solutions to customers in a pre-defined cluster. In addition to their responsibilities for bringing new customers, Sales officers are custodians for retention and servicing the clients' needs during their life cycle. They also have responsibility to ensure subscription...

  • Head of Sales

    1 week ago

    Lagos, Lagos, Nigeria ACE Realtors and Facility Managers Limited Full time

    Job DetailsSales TargetsSales VolumeLead ManagementClient AcquisitionClient RetentionSales EfficiencyClient EngagementTraining and DevelopmentProduct KnowledgeSales Strategy Execution

  • Sales Officer

    7 days ago

    Lagos, Lagos, Nigeria Ascentech Services Limited Full time

    Duties and ResponsibilitiesCold Calling in designated coverage cluster of Home EstatesGenerate Leads and Manage Funnel of Hot/Warm/Cold calls for SalesSend daily report and updates as required by ASM/FBB HeadConduct Sales Meetings with Clients at their premises/homesFollow up with leads on daily basis for sales generationSales Officer-Fixed Line requires...

  • Account / Sales Officer

    5 days ago

    Lagos, Lagos, Nigeria Coollink Full time

    Job SummaryWe are seeking a dynamic and results-driven Account / Sales Officer to join our team. The ideal candidate will be responsible for managing client accounts, driving sales growth, and maintaining strong relationships with both new and existing customers.This role requires a combination of sales acumen and accounting skills to ensure that financial...

  • Territory Sales Officer-Edo

    2 months ago

    Lagos, Lagos, Nigeria Nicole Sinclair Full time

    ABOUT THE COMPANYNicole Sinclair is a dynamic Human Resources Consulting firm based in Lagos, Nigeria. Our expertise lies in superior talent attraction services while we partner with our esteemed clients in providing training solutions to develop these talents.Our services are provided for both the local and international marketsJOB SUMMARYResponsibilities...

  • Sales Manager

    2 months ago

    Lagos, Lagos, Nigeria Rotation and Precision Machines Limited Full time

    The RoleDirect and oversee RPM's organization's Sales, objectives, and initiatives.Set short- and long-term sales strategies and evaluate the effectiveness of current sales programs and sales support and operations procedures.Recommend product or service enhancements to improve customer satisfaction and sales potential.Job DescriptionEstablish sales...

  • Sales Executive

    3 weeks ago

    Lagos, Lagos, Nigeria CMTrading Full time

    CM Trading is seeking dynamic and experienced Sales Executives and Retention Specialists to join our teamIf you have 2+ years of experience in a brokerage firm, this could be the perfect opportunity for you.Requirements:Proven track record in sales and client retentionStrong communication and negotiation skillsAbility to work in a fast-paced...

  • Territory Sales Officer-Port Harcourt

    2 months ago

    Lagos, Lagos, Nigeria Nicole Sinclair Full time

    ABOUT THE COMPANYNicole Sinclair is a dynamic Human Resources Consulting firm based in Lagos, Nigeria. Our expertise lies in superior talent attraction services while we partner with our esteemed clients in providing training solutions to develop these talents.Our services are provided for both the local and international marketsJOB SUMMARYResponsibilities...

  • Chief Sales Officer

    1 month ago

    Lagos, Lagos, Nigeria KloudOpp Limited Full time

    Role OverviewWe are looking for a dynamic and experienced Chief Sales Officer to join our founding team. We are at a critical stage in our growth and have an urgent need for a Chief Sales Officer. Ideally, we want someone with previous startup and enterprise who has experience in all phases of the Sales execution process.Africa is the world's youngest...

  • Sales and Marketing Officer

    3 weeks ago

    Lagos, Lagos, Nigeria Law and Visas Full time

    Job DescriptionThe primary responsibility of this role is to sales and promote our services to prospective clients.The ideal candidate will have a strong background in sales and marketing, with a passion for customer engagement and relationship building.Key ResponsibilitiesDevelop and implement effective sales and marketing strategies to attract new clients...

  • Sales & Marketing Executive

    2 weeks ago

    Lagos, Lagos, Nigeria Greenbox Facilities Limited Full time

    Job descriptionDevelop and implement targetted sales and marketing strategies and objectivesDevelop tactics and metrics to ensure and maintain customer relationship, satisfaction, and retentionIdentify new prospect and business opportunities through phone calls, networking, cold calls, social media etc.Track sales data and prepare accurate performance sales...

  • Manager, Sales

    4 weeks ago

    Lagos, Lagos, Nigeria NielsenIQ Full time

    Job Title: Client Service Lead Job Title: Client Service Lead Company: Nielsen Join our team as a Client Service Lead and take on the challenge of leading a portfolio of clients in the rapidly evolving CPG industry. Job Description Lead a team of creative sales professionals to drive client success and growth. Identify, present, and close new...

  • Sales Manager

    2 weeks ago

    Lagos, Lagos, Nigeria Willers Solutions Full time

    Job DescriptionThey specialize in providing serviced plots of land, professional architectural design, construction, consulting, and facility management services across both residential and commercial property markets.Their mission is to simplify the process of owning and developing real estate, making it accessible and stress-free for their diverse...

  • Sales Executive

    4 weeks ago

    Lagos, Lagos, Nigeria HRLeverage Africa Full time

    Job Title: Sales Representative - Freight Forwarding and Logistics Join our team as a Sales Representative and play a key role in driving business growth in the freight forwarding and logistics market. Key Responsibilities: Identify and Secure New Business Opportunities: Develop and secure new business opportunities in the freight...

  • Branch Sales Manager

    4 weeks ago

    Lagos, Lagos, Nigeria John Holt Full time

    Job DescriptionCandidate must not only drive sales revenue objective of the branch in line with budget, but must also have clear administrative experience.Must understand the market, thoroughly aware of each product line of the company and be ready to deliver on demand.Must possess adequate and/or best customer service behaviour.Must have basic accounting...

  • Head of Sales

    2 weeks ago

    Lagos, Lagos, Nigeria Assets Microfinance Bank Full time

    RequirementsMinimum of a first degree in Business Administration, marketing, or related field from a reputable University.Minimum of 10 years' work experience in the financial service sector Banking, Microfinance, FinTech, with at least 5 years in a senior management and sales role in a structured organization.Proven track record in developing and executing...

  • Territory Sales Officer-Lagos Island

    1 month ago

    Lagos Island Local Government Area, Lagos, Nigeria Proten Full time

    Job DescriptionSelling our client credit and software products to pharmaceutical companies/FMCGs, wholesalers, hospitals, pharmacists, chemists, MOHs, and FDAsPlanning, executing, measuring, tracking, and achieving up to 50M Naira in monthly sales value through signing up pharma companies, wholesalers, hospitals, pharmacies, and Chemists.Focus will be on...

  • Sales Officer

    3 weeks ago

    Lagos, Lagos, Nigeria Ascentech Services Limited Full time

    Job Responsibilities:Identify and develop new business opportunities to increase sales of office furniture.Meet and exceed sales targets by developing effective sales strategies.Build and maintain strong relationships with existing and potential clients.Provide exceptional customer service by understanding client needs and offering suitable furniture...

Sales and Retention Officer

4 months ago

Lagos, Lagos, Nigeria DreamWorks Integrated System Limited Full time

Job Summary:

  • The Sales and Retention Officer is responsible for driving sales growth and retaining customers by developing and maintaining strong relationships with clients. This role involves identifying new sales opportunities, managing existing accounts, and ensuring customer satisfaction tminimize churn.

Key Responsibilities:

Sales Duties:

  • Identify and pursue new sales opportunities through various channels e.g., cold calling, networking, referrals.
  • Conduct product presentations and demonstrations tpotential clients.
  • Develop and deliver sales proposals and negotiate contracts with clients.
  • Achieve and exceed monthly, quarterly, and annual sales targets.
  • Maintain a pipeline of potential clients and update CRM software regularly.
  • Collaborate with marketing talign on strategies and campaigns tgenerate leads.

Retention Duties:

  • Develop and implement retention strategies treduce customer churn.
  • Regularly contact existing clients tensure their satisfaction with products/services.
  • Address customer concerns and complaints promptly and effectively.
  • Analyze customer feedback and market trends timprove service offerings.
  • Prepare and present retention reports tmanagement.
  • Conduct periodic reviews with clients tidentify additional needs and upsell opportunities.

Relationship Management:

  • Build and maintain strong, long-lasting relationships with key clients.
  • Serve as the primary point of contact for customers and address their needs effectively.
  • Work closely with internal teams e.g., Customer Service, Product Development tensure consistent and high-quality customer service.

Data and Reporting:

  • Track and report on sales and retention metrics.
  • Provide regular updates and forecasts tmanagement.
  • Utilize CRM tools tmanage customer information and sales activities.

Qualifications:

  • Education: Bachelor's degree in Business, Marketing, Sales, or a related field.
  • Experience: 2-5 years of experience in sales and customer retention roles.

Skills:

  • Strong communication and interpersonal skills.
  • Proven ability tmeet and exceed sales targets.
  • Excellent negotiation and presentation skills.
  • Analytical skills tassess sales and retention data.
  • Proficiency in CRM software and Microsoft Office Suite.