Financial Integrity Specialist

5 days ago

Lagos, Lagos, Nigeria VitalVida Full time ₦70,000 - ₦100,000 per month
Job Description

VitalVida seeks a Fraud Prevention Officer to join our team in ensuring the integrity of our operations. The successful candidate will be responsible for proactively identifying, investigating, and preventing fraudulent activities across all aspects of our business.

Responsibilities
  • Fraud Monitoring and Investigation:
  • Monitor employee and delivery agent activities to detect and prevent fraudulent behavior.
  • Investigate suspected cases of fraud, theft, or mismanagement within our operations.
  • Conduct background checks on new employees and delivery agents to ensure their credibility.
  • Implement strategies to detect and prevent unauthorized activities, such as mismanagement of funds, missing stock, and inventory manipulation.

Fraud Prevention Across Operations:

  • Inventory Management: Regularly audit stock levels, track inventory movements, and verify records against physical counts.
  • Payment and Financial Transactions: Ensure secure handling of payments, conduct regular reconciliations, and flag any discrepancies in financial records.
  • Customer Service and Sales: Monitor refunds, discounts, and customer interactions for irregularities.
  • Logistics and Delivery Operations: Verify the accuracy of delivery records, prevent stock diversions, and ensure delivery agents adhere to policies.
  • Vendor and Supplier Relations: Audit supplier transactions, verify invoices against deliveries, and prevent collusion or kickbacks.
  • Staff Performance and Payroll: Identify ghost employees, fraudulent expense claims, and falsified attendance records.
  • Advertising and Marketing: Validate campaign metrics and ad budgets to prevent inflated reports or misuse of funds.
  • Returns and Refunds: Monitor return processes for potential fraud, validate refund claims, and ensure returned stock is accounted for.
  • Technology and Data Security: Implement multi-factor authentication, monitor access logs, and enforce cybersecurity best practices.
  • Performance Bonuses and Incentives: Verify bonus claims against performance metrics and ensure KPIs are accurately tracked.

Audit and Compliance:

  • Regularly audit inventory records, financial transactions, and delivery logs to ensure accuracy and integrity.
  • Verify adherence to company policies and procedures across all departments.
  • Ensure delivery agents and staff comply with Service Level Agreements (SLAs) and fraud prevention guidelines.

Policy Enforcement and Education:

  • Educate staff and delivery agents on fraud prevention best practices and the consequences of non-compliance.
  • Collaborate with management to update and improve fraud prevention policies as needed.

Performance Review and Reporting:

  • Create and maintain detailed reports on fraud cases, preventive measures, and resolution outcomes.
  • Analyze patterns or trends in fraudulent activities and recommend actionable solutions to prevent recurrence.
  • Provide weekly updates to management on fraud prevention across all aspects of the business.

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