Quality Officer
2 months ago
Job Objectives:
- Assurance of quality systems across the company's businesses, establishing controls, verifying input materials, their suppliers and processes that meet world – class benchmarks
Key Responsibilities:
- Carry out analytical tests in conformity with the approved work instruction.
- Collate and process analytical data, and submit adequate report timely to the superior.
- Whenever required, will cater for regulatory activities with the government agencies.
- Always ensure strict adherence to all set operation standards.
- Ensure conformity of all raw materials and packaging materials to specifications before usage in the central kitchen and dispatch to stores.
- Ensure all fresh consignments supplied to warehouse are sampled for quality integrity conformity.
- Whenever required, should carry out spot checks on processes and materials before clearance for use.
- Develop a measurable standard for materials and processes assigned to him/her.
- Calibration of all working tools as stipulated in the work instruction.
- Ensure standardization of all chemicals, media and reagents as stipulated in the work instruction.
- Maintain a good and traceable documentation for all analytical, development and production processes.
- Report any non – conformity beyond his competence to the Superior without assumption.
- Maintain confidentiality of all technical information or documentation at his disposal
- Perform any other task that may be assigned from time to time
Quality Compliances
- Responsible for product labeling compliance and for keeping product specifications current.
- Plan, promote, and organize training activities related to food quality and food safety.
- Investigate customer concerns or complaints about food quality.
- Take necessary steps to control potentially unsafe or poor quality products.
Key Measurement/Result Areas covering all perspectives of the FC Balanced Scorecard:
- No. of Customer complaints relating to quality of raw and finished products
- No. of regulatory defaults relating to quality of environmental compliances, raw and finished products
- % of production conformance to preset quality standards
- Skills and Requirements:
- Functional Competencies/Requirements:
- Familiar with the Food Industry Trends
- Problem Solving & Analysis
- Inventory Management
- Performance Management
- Strong understanding of the several country's specific business related laws, regulations and policies
General Management Competencies/Requirements:
- Planning, Scheduling, Controlling & Coordinating
- Strong Oral and written Communication skills
- Ability to plan, schedule and coordinate effectively
- Strong Interpersonal Skills
Educational Qualifications/Experience:
- Minimum of university degree or equivalent
- Minimum of 1 year working experience in the food Industry
Desired Personal Attributes:
- Integrity
- Proactive self-starter
- Logical Mind
- Creative Imagination
- Ability to cope with and work under pressure
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