Quality Officer

2 months ago


Lagos, Lagos, Nigeria Food Concepts Plc Full time

Job Objectives:

  • Assurance of quality systems across the company's businesses, establishing controls, verifying input materials, their suppliers and processes that meet world – class benchmarks

Key Responsibilities:

  • Carry out analytical tests in conformity with the approved work instruction.
  • Collate and process analytical data, and submit adequate report timely to the superior.
  • Whenever required, will cater for regulatory activities with the government agencies.
  • Always ensure strict adherence to all set operation standards.
  • Ensure conformity of all raw materials and packaging materials to specifications before usage in the central kitchen and dispatch to stores.
  • Ensure all fresh consignments supplied to warehouse are sampled for quality integrity conformity.
  • Whenever required, should carry out spot checks on processes and materials before clearance for use.
  • Develop a measurable standard for materials and processes assigned to him/her.
  • Calibration of all working tools as stipulated in the work instruction.
  • Ensure standardization of all chemicals, media and reagents as stipulated in the work instruction.
  • Maintain a good and traceable documentation for all analytical, development and production processes.
  • Report any non – conformity beyond his competence to the Superior without assumption.
  • Maintain confidentiality of all technical information or documentation at his disposal
  • Perform any other task that may be assigned from time to time

Quality Compliances

  • Responsible for product labeling compliance and for keeping product specifications current.
  • Plan, promote, and organize training activities related to food quality and food safety.
  • Investigate customer concerns or complaints about food quality.
  • Take necessary steps to control potentially unsafe or poor quality products.

Key Measurement/Result Areas covering all perspectives of the FC Balanced Scorecard:

  • No. of Customer complaints relating to quality of raw and finished products
  • No. of regulatory defaults relating to quality of environmental compliances, raw and finished products
  • % of production conformance to preset quality standards
  • Skills and Requirements:
  • Functional Competencies/Requirements:
  • Familiar with the Food Industry Trends
  • Problem Solving & Analysis
  • Inventory Management
  • Performance Management
  • Strong understanding of the several country's specific business related laws, regulations and policies

General Management Competencies/Requirements:

  • Planning, Scheduling, Controlling & Coordinating
  • Strong Oral and written Communication skills
  • Ability to plan, schedule and coordinate effectively
  • Strong Interpersonal Skills

Educational Qualifications/Experience:

  • Minimum of university degree or equivalent
  • Minimum of 1 year working experience in the food Industry

Desired Personal Attributes:

  • Integrity
  • Proactive self-starter
  • Logical Mind
  • Creative Imagination
  • Ability to cope with and work under pressure


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