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Sales Executive

2 months ago

Lagos, Lagos, Nigeria SENCE Nigeria Full time

Job Summary:

  • Our Client, a Beauty/Skincare company, is seeking an enthusiastic and results-oriented Sales Executive to join their dynamic team at a leading skincare brand. As a Sales Executive, you will be responsible for driving sales, increasing brand awareness, and creating exceptional customer experiences through various experiential sales & marketing.

Responsibilties:
Sales:

  • Develop and implement effective sales strategies to maximize revenue and market share.
  • Monitor sales performance and analyze sales data to identify areas for improvement and develop action plans accordingly.
  • Achieve and exceed sales targets.
  • Drive sales growth by setting ambitious sales targets.

Experiential Marketing:

  • Plan, coordinate, and execute engaging experiential marketing events, such as product demonstrations, pop-up shops, and promotional campaigns.
  • Collaborate with the marketing team to develop innovative strategies that drive brand awareness and customer engagement.
  • Ensure brand consistency and messaging across all experiential marketing activities.
  • Stay up-to-date with industry trends and competitor activities to identify opportunities for differentiation and improvement.

Customer Experience:

  • Create an exceptional experience for customers throughout their journey with us across various touch points, fostering long-term relationships and loyalty.
  • Act as a brand ambassador by embodying the brand's values and demonstrating expert knowledge of the brand and products.
  • Deliver exceptional customer service by providing help with educating customers and customizing product selection to create a seamless shopping experience
  • Handle customer inquiries, complaints, and feedback, ensuring timely resolution and customer satisfaction.

Reporting and Analysis:

  • Prepare regular sales reports and performance analysis for management, highlighting key metrics and insights.
  • Monitor market trends, consumer behaviour, and competitive landscape to identify opportunities and challenges
  • Utilize data-driven insights to optimize sales strategies, improve customer experiences, and drive business growth

Requirements:

  • Bachelor's degree in business, marketing, or a related field.
  • Minimum of 4 years experience in sales, preferably in the skincare, beauty, hospitality or personal care industry.
  • Strong understanding of experiential marketing principles and techniques.
  • Excellent interpersonal and communication skills, with the ability to engage and connect with customers.
  • Demonstrated ability to achieve sales targets and deliver outstanding results.
  • In-depth knowledge of skincare products, ingredients, and industry trends
  • Exceptional organizational and time management skills, with the ability to multitask and prioritise effectively.
  • Analytical mindset, with the ability to interpret sales data and make data-driven decisions.
  • Proficiency in Microsoft Office suite.