Service Manager

Job DescriptionAs a Customer Service Representative, the candidate will be the first point of contact for our customers, providing timely and effective assistance via phone, email, and chat.Your primary goal will be to ensure customer satisfaction by addressing inquiries, resolving issues, and offering information about our products and...

ResponsibilitiesSupervise and mentor a team of automotive technicians, service advisors, and support staff. Conduct regular performance reviews, provide training, and foster a collaborative work environment.Oversee daily workshop operations, including scheduling, workflow management, and inventory control. Ensure that all service and repair work is performed...

Office Manager ResponsibilitiesOverseeing general office operation.Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.Coordinating appointments and meetings and managing staff calendars and schedules.Supervising, mentoring, training, and coaching our office staff and delegating assignments...

Job DescriptionThe Business Service Manager will play a critical role in ensuring the success of the company's service operations.This individual will be responsible for managing client relationships, developing new business opportunities, ensuring quality service delivery, and overseeing all aspects of the business service portfolio.This role requires a...

Customer Service ManagerClinix Healthcare is seeking a highly skilled and experienced Customer Service Manager to join our team in Lagos. As a key member of our customer-facing team, you will be responsible for ensuring exceptional customer satisfaction and delivering outstanding customer service.Key ResponsibilitiesOversee customer satisfaction and manage...

Role DescriptionThis is a full-time on-site role for a Customer Service Manager at Clinix Healthcare in Lagos.The Customer Service Manager will be responsible for overseeing customer satisfaction, managing customer service operations, providing support to customers, utilizing analytical skills to assess performance, and maintaining effective communication...

Role DescriptionThis is a full-time on-site role as a Customer Service Manager at Clinix Healthcare in Lagos.The Customer Service Manager will be responsible for overseeing customer satisfaction, managing customer service operations, providing customer support, utilizing analytical skills, and effective communication on a daily basis.Must be experienced...

RESPONSIBILITIESClient ServicePrimary point of contact for portfolio of Premier clients for professional advice, enquiries, complaints, resolving of discrepancies and transactional errorsProvide the highest standard of client service in response to client enquiries and complaints, so as to create improved, lasting relationships with our clientsResponsible...

At Dangote Group, we believe in delivering exceptional experiences to our customers. We are seeking a passionate and experienced Customer Service Manager who will be responsible for managing customer complaints, conducting investigations and reconciliations, providing guidance on processes, performing sales audits, and overseeing call center operations. This...

Job DescriptionWe are seeking a highly qualified and experienced Client Service Manager to join our team and drive business growth.As Client Service Manager, you will be responsible for managing and growing existing client relationships and driving revenue growth.You will serve as a strategic partner to clients, providing expert guidance on experiential...

Duties and ResponsibilitiesProvide oversight on the development and execution of customer experience management strategyManage customer satisfaction through the design, implementation and monitoring of customer relations policies and activitiesTake ownership of customers issues and follow problems through to resolutionSet a clear mission and deploy...

JOB SUMMARY: The Area Sales Manager ASM in the lubricant industry is responsible for overseeing sales operations, meeting targets, and managing the sales team within a designated geographical area. The ASM ensures effective execution of sales strategies, builds and maintains strong customer relationships, and drives revenue growth.JOB RESPONSIBILITIES:...

Customer Service Representative Manager Join our team as a Customer Service Representative Manager and lead a team of customer service representatives who deliver exceptional customer experiences through various channels. Leverage your expertise to handle customer inquiries, resolve issues, and ensure customer satisfaction while upholding company policies...

Job Summary:As a Customer Service Representative Manager, you are responsible for providing leadership to Customer Service Representative who perform exceptional customer service to clients through various channels such as phone, and chat. You will leverage your previous experience to handle customer inquiries, resolve issues, and ensure customer...

ABOUT THE COMPANYHSSL Systems Integrator is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless...

Role and Responsibilities:Service Delivery Management:You will lead a team of technical support specialists. Provide support, supervise staff, and provide direction and mentorship in tech support and service delivery.Ensure effective incident, problem, and change management processes are in place.Implement Best PracticesYou will research and implement best...

Key ResponsibilitiesAnswer questions about service outcomes, schedule, and book appointments, vehicle drop off and vehicle pick-upProvide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their trucksCall customers to advise them about service changes or car pick-upMaintain...

Roles & ResponsibilitiesFinance & AccountsOversee the financial management operations, including budgeting, forecasting, financial reporting, and auditing.Ensure the accuracy and integrity of financial records and compliance with regulatory requirements.Develop and implement financial policies, procedures, and controls to safeguard the Foundation's...

Job PurposeLeads Transformation of Quality Functions to achieve product and process quality requirements in alignment with customer requirements and applicable standards. Establish Transformational and Continuous Improvement platforms and activities to achieve operational goals and objectives for Subsea Services.Role can be based in Dunfermline UK office and...

Job SummaryWe seek a Network Core Service Delivery Manager to strategically & architecturally, articulate a compelling long-term technical vision, develop and execute realistic implementation plans, effectively support business operations, and manage the Corporate Division's Engineering team.Responsible for technical program management, manufacturing process...