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Customer Service Manager
4 months ago
Role Description
- This is a full-time on-site role for a Customer Service Manager at Clinix Healthcare in Lagos.
- The Customer Service Manager will be responsible for overseeing customer satisfaction, managing customer service operations, providing support to customers, utilizing analytical skills to assess performance, and maintaining effective communication with clients.
Qualifications
- Minimum of four years post nysc experience
- Customer Satisfaction, Customer Service Management, and Customer Support skills
- Analytical Skills
- Effective Communication skills
- Proven experience in managing customer service teams
- Ability to identify and implement process improvements
- Strong organizational and leadership skills
- Bachelor's degree in Business Administration or related field
