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Community Manager

1 month ago

Lagos, Lagos, Nigeria Pershing Hills Elementary Full time

About the Role:

  • As the Community Manager/Receptionist, you'll be the friendly face that greets everyone who walks through our doors.
  • You'll play a vital role in fostering a strong sense of community, managing parent relations, and ensuring a smooth onboarding experience for new families.

Responsibilities:

  • Community Management:
  • Be the first point of contact for parents and visitors, providing exceptional customer service.
  • Manage inquiries via phone, email, and in-person visits.
  • Schedule tours, meetings, and events.
  • Coordinate school communication through newsletters, social media, and our website.
  • Facilitate parent engagement initiatives by organizing events and activities.
  • Admissions & Onboarding:
  • Manage the admissions process, including initial inquiries, scheduling tours, and processing applications.
  • Facilitate a smooth and welcoming onboarding experience for new families.
  • Maintain accurate records of student and parent information.

Qualifications:

  • Minimum of 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office Suite.
  • Experience with social media platforms a plus.
  • A passion for Montessori education is highly preferred.

Benefits:

  • Competitive salary and benefits package.
  • The opportunity to make a positive impact on children's lives.
  • Be part of a supportive and collaborative school community.

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