Facility Operations Associate

6 days ago

Lagos, Lagos, Nigeria Workstation Nigeria Full time

The duties and responsibilities of this role include:

  • Plan, coordinate and oversee all installations telecommunications, electricity etc., repairs and refurbishments
  • Managing information technology and computer systems
  • Controlling and evaluating IT and electronic data operations
  • Manage the upkeep of equipment and supplies to meet health and safety standards
  • Control activities like parking space allocation, waste disposal, building security, etc.
  • Develop maintenance procedures and ensure implementation
  • Supervise all facilities staff: custodians, technicians, security, etc.
  • Manage relationships with contractors and service providers
  • Respond to all members' building or equipment concerns immediately and with a customer-service oriented attitude
  • Coordinate technical support and logistics prior to and post events at Workstation
  • Monitor energy and electricity usage throughout the building including, but not limited to controlling air conditioning, turning lights on/off, reserving energy on appliances, etc.
  • In conjunction with the Community Operations Associate, store, track and organize all keys -- all building entrances indoor and outdoor, all rooms with a lock, private offices, and lockable cabinets
  • Plan, organize, control and evaluate IT and electronic data operations
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Act in alignment with user needs and system functionality to contribute to organizational policy
  • Identify problematic areas and implement strategic solutions in time
  • Audit systems and assess their outcomes
  • Preserve assets, information security and control structures
  • Handle annual budget and ensure cost effectiveness
  • Experience and Requirements for this role include:
  • Proven experience as facilities or maintenance manager or relevant position
  • Excellent organizational and leadership skills coupled with good analytical/critical thinking
  • Working knowledge of facilities machines and equipment
  • Strong decision making and problem solving skill
  • Ability to manage a variety of staff and implement process improvement initiatives
  • Strong attention to detail
  • Passion and understanding of Workstation's mission and values
  • Proven working experience as an IT personnel or relevant experience
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Expertise in data centre management and data governance
  • Hands-on experience with computer networks, network administration and network installation
  • BS in Computer Science, MIS or similar field

This is a full-time, non-remote role based in Lagos.

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