Credit Control Manager

1 month ago

Lagos, Lagos, Nigeria OnePyramid Full time

Job Responsibility:

Credit Control Manager role will perform a wide range of duties and responsibilities. These may include, but are not limited to:

  • Managing a team of Credit Control Officers
  • Formulation of the company's credit policy to mitigate unnecessary risk.
  • Reviewing credit applications and credit references to set credit limits and ensure creditworthiness.
  • Preparing journal entries, and credit notes and assisting with month-end Reviews and reports on Aged Debtors.
  • Regularly meet and negotiate terms with third-party debt collection agencies
  • Manage write-offs, bad debt provisions, and setting up payment plans.
  • Assisting the broader accounts team.
  • Regularly reviewing the process and procedures to reduce debtor days.
  • Price upload in the system and communication to the Sales Team.
  • Coordination with third-party warehousing and sales support providers.
  • Sales incentive computation and process for payment in coordination with payroll.
  • Credit note computation and credit to customer accounts on time.
  • Manage a team of customer support staff.
  • Customer dispute resolution and account reconciliation in a time-bound manner.
  • Reconciliation of Hypermarket's customer accounts.

Qualifications:

  • The more common skills and attributes that are needed for this role include:
  • Previous experience in end-to-end credit control and accounts receivable processes.
  • Working knowledge of the Credit control department.
  • Must be ICAN certified.
  • Strong written and verbal communication skills especially during complex customer negotiations.
  • Ability to build relationships with multiple internal and external stakeholders.
  • Ability to multi-task.
  • Strong working knowledge of Excel and large data analysis.
  • Male candidates preferred for gender balance

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