IT Business Analyst

1 month ago

Lagos, Lagos, Nigeria PZ Cussons Full time

Job Purpose:

This role is intended to support the embedding of the SAP solution and processes into the Africa region and maintain the effective and consistent use of Global SAP applications across PZC in a business-as-usual environment.

This role also has full design to build, deliver, and support responsibility for any new and retained applications that are purely regional and/or local which will continue to remain in Africa's application landscape.

Responsible to:

Africa Applications Lead

Part of a team of Business Analyst within Regional IT

Part of a network of IT Bas across IT.

Responsible for:

No direct reports

Key Internal Relationship will be with functional business users mainly the Super Users and Regional Process Leads, other members of the global and regional IT teams.IT applications project team members

Key Accountabilities:

  • Support the embedding of the Global SAP solution in Africa to ensure it is fully and consistently adopted, as intended – including areas such as processes, workflows, security/roles, training, and documentation.
  • Monitor and report on the non-SAP side of local heritage systems or local external interfaces.
  • Provide on-site support for any system fixes or changes in the form of testing, training and sign off.
  • Identify and address any areas for improvement via additional training or supporting documentation.
  • Be a custodian for the Global business processes supported by SAP to help drive consistency across the Regions.
  • Gather and analyse proposed changes to the SAP environment to assess the impact and priority of changes.
  • Translate business requirements into functional specifications for agreed changes to ensure the SAP environment is updated correctly.
  • Manage and co-ordinate the testing and training of changes and fixes so ensuring the quality of the changes.
  • Provide deep SAP application knowledge in relevant areas on best practices and troubleshooting techniques to help drive improvements in the solution. Support the development and governance of the change/release plan to ensure changes are timely and well-managed
  • Provide structured input and advice to the Design Authority governance body so ensuring correct decisions are made
  • Provide first-line support to Regional Super Users and facilitate the Super User network

Specifics and Key for F2S and P2P

  • P2P within SAP ECC:
  • Materials Management MM
  • Production Planning PP
  • Logistics Execution LE
  • Warehouse management WM
  • Quality Management QM
  • F2S within SAP SCM APO
  • Supply Network Planning SNP
  • Demand Planning DP
  • Production Planning / Detailed Scheduling PPDS
  • Integration between ECC & APO
  • Integration with SAP BW as part of the end-to-end Integrated Business Planning process

Knowledge/Qualifications:

  • Educated to bachelor's degree at least degree level in an IT-related field.
  • Proven track record in Business Analysis and/or Business Process Management
  • Excellent knowledge of Supply Chain, Commercial, Retail, After Market or Finance processes gained through either working in a business environment or through exposure to ERP implementations.
  • 4-5 years' experience of implementing and supporting SAP systems ideally within retail or an FMCG.
  • Technical knowledge of relevant SAP ECC 6.0 PZC utilize SD Sales & Distribution, MM Material Management, PP Production Planning, FICO Financial Accounting & Controlling, AM Asset Management, QM Quality Management, PPM Portfolio & Project Management modules, SCM 7.0 or BW 7.4.
  • Experience of working in a matrix organization.
  • Experience of successfully working in cross functional teams
  • Experience of initiating and creating business process improvements with IT
  • Ability to demonstrate planning and organizational skills
  • Ability to demonstrate creative problem solving
  • Strong team player, able to work closely with other IT BAs in the Global and Regional teams.
  • Self-motivated.
  • Excellent communication skills.
  • Fluent in English
  • International mind set
  • Engaging and collaborative style
  • Good influencing skills.
  • Good planning and organizational skills
  • Analytical and data literate
  • Positive outlook
  • Good Project Management skill

Competencies

  • Managing Tasks
  • Providing Solutions
  • Team Working
  • Providing Solutions

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