Hardware Quality Assurance Officer
2 months ago
ABOUT THE COMPANY
Moniepoint is a global business payments and banking platform and recently became QED Investors' first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.
Moniepoint Incorporated (formerly TeamApt Inc.) was founded with the vision to create a society where everyone experiences financial happiness. We are the parent company of TeamApt Limited, a Central Bank of Nigeria (CBN) licensed Switch and Processor, and Moniepoint Microfinance Bank, a CBN-licensed Microfinance Bank.
JOB SUMMARY
RequirementsOND / HND, Bachelor's Degree in Electrical / Electronics, or a related field is preferred.Experience in terminal repair is an advantage.Strong analytical and problem-solving skills, with the ability to reconcile discrepancies and identify areas for improvement.Proficiency in using Microsoft Office applications.Excellent attention to detail and accuracy in data entry and record-keeping.Strong organizational and time management skills to prioritize tasks and meet deadlines.Effective written and verbal communication skills to collaborate with cross-functional teams.Ability to work independently and as part of a team, with a proactive and solution-oriented approach.
RESPONSIBILITIES
Job SummaryThe quality assurance officer is responsible for identifying quality problems in repaired terminals.They will closely work with the technicians and inventory team to test repaired terminals, identify and document defects of terminals that do not comply with standards.They are majorly responsible for preventing defective terminals from reaching Business that could result in costly returns.Job DescriptionQuality Inspection: Conducting thorough inspection of repaired terminals to identify any defects or deviations from standard.Compliance: Ensuring that repaired terminals comply with the specified standards, guidelines and technical requirements before distribution.Visual Inspection: Careful inspection of quality of repaired terminals through visual examination.Testing Procedures: Implementing testing procedures using test sheets to validate the functionality and performance of repaired terminals.Documentation: Maintaining detailed records of quality inspections, test results and issues identified during the test process.Collaboration: Working closely with repair technicians, engineers and relevant teams to address and rectify quality issues.Workflow process: Developing and implementing workflow of terminal collection and returning of non-conforming terminals to inventory.Stock keeping: Keeping proper and accurate records of received and returned terminals.Process Improvement: Identifying areas for improvement to enhance overall repair quality and efficiency. Perform other duties as delegated and assigned by his/her Line Manager.
REQUIRED SKILLS
Quality management, Database administration, Quality control and supervision, Problem solving, Troubleshooting
REQUIRED EDUCATION
Diploma, Associate's degree
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