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Reconciliation and Settlement Specialist
4 weeks ago
ABOUT THE COMPANY
PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
JOB SUMMARY
RequirementsA Bachelor's Degree or its equivalentProven experience (at least 3 years) in Settlement, Reconciliation & Chargeback role, preferably within the fintech, banking, or payment industry.At least 3 years in Digital Financial Services or banking industry experienceExperience with electronic payment systemsIn-depth knowledge of payment processing- gatewaysOrganization and Time management skillsProficiency in the use of Ms office suites.Excellent communication skills and interpersonal skills.Attention to details and accuracyStrong analytical and problem-solving skills
RESPONSIBILITIES
Develop and execute process, standards, guidelines and service level agreements for partnering organizations.Attend to customer and merchant disputes and ensure prompt resolution.Liaise with banks and aggregators on settlement discrepancies. Identifying, negotiating and closing partnerships deals on direct product offerings.Liaising with switching companies and card schemes on Settlement issuesReconciliation of transactions routed through various payments platforms including POS.Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.Ensures timely reconciliation of all transactions done on the terminals.Ensure daily validation of transaction posting on system.
REQUIRED SKILLS
Business development, Business strategy, Business intelligence, Sales strategy
REQUIRED EDUCATION
Bachelor's degree
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